IT Manager
iGration Technology Solutions Pvt Ltd
Total years of experience :21 years, 9 Months
• Planning, Building and Executing the infrastucture in production / Lab environment - monitoring and troubleshooting on resolving with zero tolerance / solving the issues on top priority with shortest time to save the organizations business
• Look after the any service request ticket pending and reporting the same to concern management for the same and take corrective measures for rectifying it as per ITSM process with the help of BMC, Remedy.
• Interfacing with varied vendors end-to-end decision for any new purchases of any IT related requirements
• Designing, Planning and administrating AWS public and Private cloud with IaaS, PaaS and SaaS infrastructure.
• Responsibility of maintaining organisation Virtualization environment and timely intervention at the point of issue arise and help to resolve the problem quickly
• Disaster Management in Virtualization environment in organisation.
• Remote security and access authentication (RSA) used by hardware SecurID token key tools for IAM
• Responsibility of deploying patches and Firewall policy to the primary sites through SCCM 2012 R2
• Resolving any application issues on top priority by coordinating with Application Vendors using Interactive Online Support applications and remote accessibility of the same
• Designing backup plans and ensuring scheduled / unscheduled backups as per the backup plan; analysing & identifying potential issues with computer systems
• Conducting training for the new staff; attending various meetings with different vendors for infrastructural improvement
• Presently involving as IT Head, in projects like, SMC China and also worked as IT Lead in these projects CenturyLink, K2 project
• Administered Microsoft Windows Servers (Active Directory), Microsoft Workstations and Network Security Devices
• Cloud administration and archetecture with IaaS, PaaS and SaaS with different technologies related to cloud computing
• Comprehensive management on Virtualisation Technologies, live Migration through V-motion, Replication
• Installing and Configuring windows 2016 nano server in bare metal and virtualisation on ESX and ESXi platform
• Well conversant with new features in windows 2016 server with windows server 2012 and windows server 2008
• Managed onsite network administration including troubleshooting network outage and escalating to higher level
• Provided remote administration to end users by the use of different remote administration tools
• Monitored SmartConsole Tools of firewall NAT Policies, Logs and Traffic Flow and Bandwith utilization
• Administration of patch management (MS patch and Non-MS Patch) in both Primary and Secondary sites by SCCM
• Managed storage System with SAN by iSCSI subsystem and Fiber Channel, NAS, software backups system and TAPE backups
• Maintained environment security; worked on administering security alerts to staff and data backups
• Established and maintained VoIP communication between remote users
• Maintainedsecurity in the organisation, able to Configure Virtual Honeypots with honeydrive
• Performed desktop migration from Windows 98 to 2000/WindowsXP
• Performed server migration from windows NT to win2k server and later windows server 2003 to windows 2003 R2
• Provided Server and Network support for corporate client/server systems like HPCL and IOC at Haldia, WB
• Administered all local and remote server backups with Veritas Backup Exec and iSCSI turbo NAS backup for clients
• Provided systems support for 1 Datacenter, 6 DC, 300 Nodes and 5 Network printers at all levels of hardware and software