طارق كوتاينيه, Corporate Travel Agent

طارق كوتاينيه

Corporate Travel Agent

Barakat Travel Company

البلد
الكويت - حولي
التعليم
بكالوريوس, Computer Science and Computer Networks
الخبرات
14 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 5 أشهر

Corporate Travel Agent في Barakat Travel Company
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ يونيو 2012

1. Using Travel GDS Amadeus for ticketing.
2. Met with customers to discuss foreign and domestic travel and tour packages.
3. Calculated travel and accommodation costs within customer budget and offered recommendations for cost savings such as off-season tours.
4. Provided travel brochures and destination literature with points of interest relevant to customer needs.
5. Responsible for collecting and recording deposits and final payments.
6. Attend to client’s queries made both on the phone and via the Internet.
7. Provided customer support for clients.
8. Explained the itinerary and schedule of the tour.
9. Provided information about each tourist attraction including its cultural and historical essence.

Customer service / Call Center Agent في Jazeera Airways
  • الكويت - الفراوانية
  • ديسمبر 2009 إلى يونيو 2012

الخلفية التعليمية

بكالوريوس, Computer Science and Computer Networks
  • في Al-Balqa' Applied University
  • يونيو 2007

I graduate from AlBalqaa Applied University - Jordan with a major of information Technology - Computer Science.

بكالوريوس, Computer Science
  • في Al-Balqa' Applied University
  • يونيو 2007

Specialties & Skills

Business Travel
Travel Services
Customer Service Skills
Aviation
Amadeus
Active Listening
Persuasion - Persuading others to change their minds or behavior
Complex Problem Solving
Service Orientation - Actively looking for ways to serve Customers
Negotiation - Bringing others together and trying to reconcile differences
Instructing - Teaching others how to do something.

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم