Zaheer  Yousaf, TRAVEL CONSULTANT / PRO

Zaheer Yousaf

TRAVEL CONSULTANT / PRO

STAR LINE TRAVEL & TOURISM LLC

Location
United Arab Emirates - Dubai
Education
Diploma, AMADEUS GDS
Experience
28 years, 4 Months

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Work Experience

Total years of experience :28 years, 4 Months

TRAVEL CONSULTANT / PRO at STAR LINE TRAVEL & TOURISM LLC
  • United Arab Emirates - Dubai
  • September 2014 to April 2018

• Issue Tickets, Keeping clients up to date with any changes in flight
• schedule.
• Communicate with Airlines About any upcoming promotions.
• Preparing complete Itinerary, hotel, transfer, excursion, ticket etc
• Hotel Reservations Inbound & Outbound world wide.
• Making contracts with hotels inside UAE for corporate deals.
• Ticketing, visa assistance and travel scheduling for all sectors:
• Domestic and international by means of reservations systems
• Galileo and Sabre.
• Managing financial matters of corporate clients and service providers.
• Handling walk-ins, converting them to clients through effective sales
• pitch and customized solutions.
• Rolling out promotional strategies through client interactions.
• Giving Service for Schengen Visa applications. Schedule Appointment in
• embassy.

Reservation Manager at RAMEEN AIR TRAVELS (PVT) LIMITED
  • Pakistan - Sialkot
  • February 2010 to July 2014

Travel & Tourism
• Managing ticketing and reservations section.
• Issuing tickets, making new tour packages.
• Update day to day operations.
• Handling Umrah operations.
• Advising clients on travel arrangements, visas and passports.

Manager at AHEASI INTERNATIONAL TRAVEL & TOURISM (PVT) LIMITED
  • Pakistan - Sialkot
  • October 2005 to December 2009

• Managing office staff performance.

• Building new corporate clients.

• Meeting with different airlines to negotiate for best fares for the company.

• Making contracts with new service providers and sub-agents

Assistant Manager at SEVEN STAR MOTEL
  • Pakistan
  • April 2004 to July 2005

Hospitality and hoteling
• Greeting new guests and arranging best services for them.
• Handling guests’ complaints and concerns in an efficient and timely
• manner.
• Collecting guests’ feedback during their departure and maintaining
• guests’ profiles.
• Monitoring the performance of motel staff, room service, reception,
• laundry and clerical staff to maintain the highest level of company
• service

Medical
  • July 1989 to January 2004

Managing a lab section and the whole medical complex.
• Investigating the clinical tests
MY TIME
F A
A Find New Markets for Business
B Contacting Hotels to catch new
E B
promotional deals
C Contact Corporate Clients
D Contacting Airlines for IT fares
DCE Dealing Walk in customers
F Create Financial Statements
for Corporate Clients
During this time, I have gained and developed the
necessary skills to carry out my responsibilities
successfully, e.g. ticketing, visa assistance, travel
scheduling, customer services, promotional strategies,
designing and organizing tour packages, handling
Umrah operations, as well as managing office staff
performance, coordinating housekeeping schedules and
property maintenance works.

Manager at CHEEMA MEDICAL COMPLEX & LAB
  • to
  • United Arab Emirates
  • to

Manage all accommodation, visa, Tickets, and New Year celebration
Arrangement
TOURIST GROUP FROM MORROCO 50

Education

Diploma, AMADEUS GDS
  • at AMADEUS PAKISTAN LIMITED
  • May 2012
Diploma, WORLDSPAN GDS
  • at TRAVELPORT PAKISTAN
  • December 2011
Diploma, ABACUS GDS SYSTEM
  • at ABACUS PAKISTAN LIMITED
  • December 2010

EDUCATION Graduation:

Diploma, computer hardware
  • at S.T Commercial College
  • August 2006

Diploma, Office Management
  • at S.T Commercial College
  • March 2006

Bachelor's degree, BACHELOR OF ARTS
  • at University of Punjab LahoreBoard of Intermediate & Secondary
  • May 2003
High school or equivalent, Science
  • at BOARD OF INTERMEDIATE AND SECONDARY EDUCATION GUJRANWALA
  • April 1990

Specialties & Skills

Customer Service Skills
Outbound
Inbound
Hotel Reservations
Ticketing
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SERVICE
FINANCIAL
FINANCIAL STATEMENTS
MANAGEMENT
SCHEDULING

Languages

English
Expert
Punjabi
Expert
Russian
Beginner
Urdu
Expert

Training and Certifications

WORLSPAN (Training)
Training Institute:
TRAVEL PORT PASKITAN
Date Attended:
December 2011
Duration:
72 hours

Hobbies

  • Driving
    DRIVING IS MY PASSION
  • Swimming
    I LIKE TO SWIM