Relationship Manager
Standard Chartered Amman
Total years of experience :12 years, 9 Months
1-Develop relations with new clients and strengthen relations.
2-Monitor documents pertaining to company product policies & processes for compliance.
3-Consistently exceeded revenue driven performance indicators based on the RBG model inclusive of Per- Loans, Credit Cards, Insurance & Investments and CASA funded accounts.
4-Process loans, housing Loan, Credit Cards applications in a timely manner whilst adhering with the Credit Policy for retail customers.
1-Manage branch operations in an efficient & effective manner through accurate/timely processing of all transactions and account maintenance activities inclusive of investment instructions, account information requests, withdrawals, loan repayments & school banking.
2-Develop relations with new clients and strengthen relations with existing customers to seize opportunities to cross-sell Mashreq Bank products & services to drive the growth & profitability of the Bank.
3-Organize promotional activities to create & enhance the awareness & brand image of Mashreq Bank’s vision, products & services.
Arab Jordan Investment Bank - Jordan - June 2014 - March 2015
HSBC Amman - Jordan - June 2011 - May 2014
HSBC Amman - Jordan - June 2011 - May 2014
Designation Chronology:
1-August 2013 - March 2015: Senior Sales & Service Officer
2-September 2012 - August 2013: Sales & Services Associate
3-June 2011 -September 2012: Credit Operations Associate (Loan Department)
4-May2010 - Jun2011: Services & Operations Associate
Core Responsibilities:
1-Deliver efficient & effective services to customers in sync with their requirements in order to extract maximum possible value from the available sales opportunities.
2-Maintain cordial relations with customers to develop a better understanding of their requirements and for the assured realization of long term working association.
3-Adhere with regulations, legal obligations & data protection rules to avoid fines & penalties.
4-Process loan applications in a timely manner whilst adhering with the Credit Policy for retail customers
.
5-Monitor documents pertaining to company product policies & processes for compliance.