ايمن غنيم

Senior Learning & Development Specialist at Luminus Education

• Jordan - Amman
• My current job since October 2019

Job Description:
Provide international Training services tailored to the needs of the labor market to the corporates & Youth:
a. Deliver Face to face, Online & Blended Vocational Training such as Leadership Skills, entrepreneurial thinking, Innovation Skills, Creativity Skills, Career Readiness, Entrepreneurship, customer services, soft skills & Learning Skills
b. Assessor/Moderators Innovation Ideas
c. Developing technical materials (such as training PPTs, mentoring guides, exercises, and handouts, etc
d. Use ELearning Systems such as LMS along with new & updated tools such as Miro, Mentimeter, Zoom, Teams etc…
e. - Use of learning management system (LMS)
f. Employment readiness specialist

senior trainer at Luminus group

• Jordan - Amman
• My current job since January 2022

senior Trainer at luminus Education Group

• Jordan - Amman
• September 2019 to January 2021

Capacity building Specialist at Al-Tawail ManagementConsulting

• Saudi Arabia - Riyadh
• January 2011 to June 2019

Job Description:
a. Delivered training in:
- Sales, Customers services, Marketing & Soft Skills for retail/private & government Organizations
- Conducting a Seminars, workshops, individual& group training and coaching sessions
- Liaising with managers & human resources manager to determine training needs and schedule training sessions after building the customized
- Designing a customized effective training program

- Prepare a Technical Training Proposal.
- Prepare a Professional Training Material
- Prepare a Training Plans
- Evaluate and follow up with trainees
- Conduct evaluations to identify areas of improvement
- Monitor employee performance and response to training (to ensure ROI)
- Determine training needs
-Participating in the annual plan and strategic Planning
b. Manage Key accounts:
- Planning and implementing a growth strategy to develop new markets
- Manage excellent customer services & After sale services etc.…
- Manage sales Team
- Making a marketing annual plans

Learning & Development Specialist & Consultant at New Mexico state university

• United States - New Mexico
• June 2007 to April 2010

Job Description:
- Conduct online and face to face seminars, workshops, and training sessions
- Deliver training courses in International Marketing & International business
- Liaising with managers to determine youth’ academic needs and schedule lectures sessions
- USAID Project Management
- Academic Advisor
- Use of learning management system (LMS)

B2B Sales and Projects Manager at Tarimans Trading Company

• United Arab Emirates - Sharjah
• January 2002 to June 2005

Job Description:
- Managing all sales transactions. Managing customers’ service and their needs to achieve maximum customers' satisfaction.
- Team leader, Business Sales Visits, meetings, promotions and Presentation to our clients at GCC Region)
- Manage excellent customer services & After sale services

Internal Sales Supervisor at Zaki Juice mabufacturing

• Jordan - Amman
• February 2001 to June 2002

(Sales & Marketing Specialist)
Job Description:
- - Internal Sales process Supervisor
- Customers' care Supervisor
- Team Leader for Marketing/promotions campaign
- Customers Satisfaction & After sale services supervisor