Hamada Mohamed م, sales supervisor

Hamada Mohamed م

sales supervisor

Floorworld LLC

Location
United Arab Emirates - Dubai
Education
Master's degree, Hm
Experience
9 years, 10 Months

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Work Experience

Total years of experience :9 years, 10 Months

sales supervisor at Floorworld LLC
  • United Arab Emirates - Dubai
  • May 2019 to December 2019

* in charge for three showrooms
* Provides visible leadership in gaming
operation areas
* Perform good customer service by assisting
customers in person, phone, email
* Provide information to customers on current
product features and benefits
* Assists with daily management
responsibilities of the store
* Excellent attention to detail

supervisor and store in charge at MAJID AL FUTTAIM Retail
  • United Arab Emirates - Dubai
  • February 2014 to May 2019

* In charge for the store and responsibility
about 28 staff and more than 150k sales
everyday
* Welcome customers by greeting them;
offering them assistance
* Mange all fresh foods section from
ordering and sales and west and stocks
* Mange and handle staff and their needs
and support the store manger
* Mange and hand customer complain
during my respinspillty about the store
* Advises customers by providing
information on products
* Manage service, product and billing
inquiries and complaints
* Prepares reports by collecting, analyzing
* and summarizing information
* In charge in doing the inventory and
ordering of items in the section
* Ensure that proper hygiene has been
observed

sales executive at Diadora Sports brand
  • Egypt - Cairo
  • January 2012 to January 2014

* Perform data entry when orders are
completed or changed.
* Follow up on sales leads and Handle billing
issues.
* Direct sales leads to appropriate member of
sales team.
* Answer questions about product or
warranties.
* Respond to emails, phone calls, and other
forms of correspondence.
* Promote and sell products and services

Retail sales executive at Nestlé - Egypt
  • Egypt - Cairo
  • January 2010 to October 2011

* Advising & serving customers.
* Processing payments.
* Assisting customers in order to help them
find what they need.
* Ensuring stock levels are well maintained.
* Promoting store cards or special offers.
* Providing customers with information on
pricing and product availability.
* Handling customer complaints or handing
customers on to management.

Education

Master's degree, Hm
  • at Cairo Unviresty
  • June 2011
Bachelor's degree, public law
  • at Assuit university
  • May 2011

Education

Master's degree, القانون العام
  • at Assuit unversitary
  • January 2011

ماجستير القانون العام

Specialties & Skills

Language Skills
Team Handling
Sales Management
Teamwork
Customer Care
CUSTOMER SERVICE
PERSONAL
STRATEGIC
outlook
ZOHO CRATER
MICROSOFT MAIL

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Reading,Sight seeing, learning, sports
    Management, organization