Operations Coordinator at
Boecker
Total years of experience :9 years, 1 Months
• Implement the standards set in Boecker Operation manuals.
• Confirm scheduled appointment one day in advance in coordination with the operations officers / senior officers.
• Revive technician’s feedback after treatment, take note, handle data filtration, prepare reports and circulate data ion correct channel if needed.
• Suggest improvements for reports and forms based on cling feedback.
• Update the sanitation and proofing recommendation list that is shared by the client upon delivering report.
• Assist in organizing training session
• Answer client inquiries regarding services, complaints and technical issues.
• Assist in coordinating and following up with clients on sanitation and proofing recommendations.
• Assist in checking the treatment reports and reports any negative finding.
• Handing effective system data entry, electronic finding and archiving system.
• Represent Boecker in exhibitions, forums and other events
• Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
• Arrange for necessary repairs in order to restore service and schedules.
• Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.
• Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment
• Prepare daily work and run schedules
• Prepare daily work and run schedules
• Oversee all communications within specifically assigned territories.
• Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.
• Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
• Order supplies and equipment, and issue them to personnel.
• Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
HSC 2004-2005 1st
DEGREE YEAR GRADE MBA 2009-2011 1st