Team leader ( senior sales )
Adidas emerging market
Total years of experience :15 years, 6 Months
To supervise and motivate the team of retail staff to ensure that we deliver the highest standards of customer service.
Working with retail staff and by regular visual checks/physical counts, ensure that stock levels are maintained to agreed levels.
Monitor daily sales and manage movement of stock onto shelves.
To organize the timely and efficient production of rotas.
To supervise the cash control
Maintained records and prepared weekly, monthly and yearly reports of sales and staff performance analysis.
Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
Visiting potential customers for new business.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information.
Negotiating variations in price, delivery and specifications with operations managers.
Also involved with identifying new markets and business opportunities.
Recording sales information and sending copies to the top management.
Reviewing own sales performance, aiming to meet or exceed targets.
Communicating the individual and collective sales Targets.
Ensure excellent customer service standards to create international shopping experience.
Formulate daily / weekly sales and activities reports.
To ensure proper adherence of Standard Operating Procedure’s by staffs.
Focus on store presentation, loss prevention, and daily operational cost control.
To ensure smooth flow of operations.
Visual Merchandising by Brand Standards. Clear expression of special campaigns, discounts & themes.
Ensuring the optimum stock levels through efficient inventory process.
Working on ERP (Enterprise resource program) with Citrix software.
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