Customer Success Manager
AlmaConnect
مجموع سنوات الخبرة :5 years, 0 أشهر
client consultations, product demonstration, and Account Management
Managing overall post-sales customer relationships throughout the entire customer journey.
Responsible to deliver solutions optimization, product adoption, and automation for customers, maximizing their investment with us, while
helping achieve their business outcomes.
• Experienced working on advanced Excel dashboard in processing Debit and Credit Notes
• Preparing Tender requests
• Monitoring, controlling and updating the Gulf DN & Tender Tracker
• Gained Experience in supply chain management and logistical departments
• Reviewing Invoices, verifying coding to correct budget accounts and general ledger accounts, obtaining approvals
• Assisted in maintaining monthly cash sheets, disbursements and implemented marketing strategies
• Displayed competencies in execution of projects involving administration and resource planning
• Managed all phases of design and development of products, components and parts
• Learned the processes and procedures carried out on a day to day basis for running operations
• Maintained weekly sales tracking and leadership report to support operational enhancement and implement corrective actions
• Introduced higher standards for customer service and increased efficiency by streamlining operations
• Refrigeration and air conditioning • Recent Advances in Direct Urea Fuel Cell • Operations Research Survival Analysis Method • Rental Car Souq