Customer Service Assistant
Sainsbury
Total years of experience :9 years, 10 Months
Aug. 07-Present Customer Service Assistant
Sainsbury, Chingford
Transferred from Camden Town (11 months)
• Serving customers and dealing with queries.
• Performing cash and credit card transactions.
• Multi-skilled in various departments.
• Promoting products and sales to customers.
July-Aug. 07 Junior Assistant
Tahir & Company, East Ham
• Completing VAT return and tax refund forms.
• Preparing accounts on Excel.
• Using Companies House and Inland Revenue websites.
• Answering the phone, taking messages, general administrative duties.
2003-2007 Sales Assistant
Premier Carpets & Furniture, Walthamstow.
• Arranging and picking stock items for customer delivery.
• Taking cash/cheques transactions and banking of cheques and cash.
• Serving customers, dealing with queries and general administrative duties.
• Preparation of invoices, files and documents.
June. 03 Junior Assistant (work experience)
Qazi & Company, Walthamstow.
• Preparing balance sheets and doing calculations of VAT and manual accounts preparation.
• Banking of cheques.
• Involved in company file and documentation.
• Answering the phone, taking messages, transferring calls.
Retail Experience
Jan. 10- June. 10 BA (Hons) 2:1 in Accounting and Finance
Sept.04-June. 06 Leyton Sixth Form College, Leyton. AVCE Science
Sept.99-June. 04 Warwick School For Boys, Walthamstow. GCSE's six B and C grades including English and Maths