Logistics Operation Specialist: (Present)
International Maritime Industries
Total years of experience :20 years, 2 Months
Work with all stakeholders to understand their needs and wants, and agree on the work process.
Develop a logistics plan for material movements from suppliers to IMI and communicate the same with the logistics
service provider.
Provide quotations for materials delivery to the purchasing team/estimators.
Manage the project's material delivery schedule by SEA, AIR, or ROAD.
Monitor and manage the logistics service provider's performance and ensure it meets the agreed KPIs.
Follow up closely on shipments with the logistics service provider and have accurate updates about the shipment's status.
Verify and manage the logistics service provider's invoices in the ERP system.
Manage the operation process between IMI and the logistics service provider, from sending the RFQ to paying the service
provider's invoice.
Work closely with the purchasing team to identify the incoterms for material delivery (FOB, CFR, CIF, FAS, etc.) and
ensure safe and timely delivery of materials.
Work with the purchasing team to develop a work process for the flow of documents from suppliers to the logistics
department.
Liaise with finance for payments to the logistics service provider.
Responsible to support day-to-day logistics activities and operations in an efficient and effective manner and to coordinate with warehouse supervisor on all related logistic and warehouse activities.
To coordinate with appointed forwarding agents and logistic companies for incoming and outgoing oversea shipments and ensure materials / goods deliveries are handling in an effective and efficient manner per requester need date and to optimize freight costs.
To coordinate with appointed packaging vendors to ensure proper packing for finished goods for shipment, prepare necessary shipping and custom documents for outgoing shipments.
Handling all type of job regarding import/export.
Arrange custom Clearance for air & sea shipments (import/export).
Sending shipping instruction to shipping line/airline.
Make sure all documents pertaining to shipments are received with include invoice, packing list and all other documents.
Follow up with shipment line/airline.
Handling all the customer queries status of their consignment.
Following up and expedite the process of shipments both offshore and onshore, Persistently with vendor, provider and client.
Checking rates from shipping line / airline / subcontract, and create quotation to client.
Arrange marine cargo insurance and handle claim against company if required.
Handling Projects: BAPCo, 2PL (Petro Rabigh), sumitomo chemical polymer compounds saudi arabia & SATOP.
Responsible for operations for Ocean freight Custom Clearance Transportations and Warehouses.
To make a strong relationships with multinational shipping lines to facilitate our services prices, rates, customer’s service etc.
Follow up all brokers and staff custom clearance ( Sea and Air)
Follow up all financial collection with our customer according to agreements and contracts.
Follow up all requests transportation sent by customers.
Follow up with the operation staff special for transportation to move the trucks on time based on customers request
Providing the Sales team with required information for tender and RFQ processes.
Follow up with operations staff to collect all delivery notes special for cargo to be able to make the invoices and deliver to our customers on time.
Responsible land Transportation to local and GCC countries
Freight Forwarding
Heavy Project Handling
Logistics Planning and Controlling
Responsible for Sea freight, Air freight, Customs Brokerage and Overland departments and operations.
Land Transportation to local and GCC countries
Freight Forwarding
Break Bulk Cargo Movements
Container Transportation
Port Operations and Customs Clearance ( Air and Sea)
Customized solutions tailored to customer requirements
Logistics Planning and Controlling
B2B Solutions
Assistant Manager Operations: (June 2014 to 31 August 2015)
Role and Responsibilities:
Monitoring of all USA and Europe shipments and send data for US customs acceptance prior vessel arrival.
Responsible for Bill of Lading for the services (IOS, IEX, HLS and BAS) in Oscar system and timely issued to customers.
Handling T/S, creating voyages control, connecting vessels, transferring data/ Manifest, sending loading report, tracking of long stay and shut out containers, Rollover of containers
Resolving shipping discrepancies and answered customer inquiries
Ensure all customers and their quires are handled properly and in an effective manner.
Correspondence with load ports if there is any query.
Implementing company’s mission by maximizing efficiency and customer satisfaction.
Organize Monthly Lifting Report’s, Attending meetings and presenting performance of operation department.
Managing & monitoring mother & feeder vessels and Maintaining Various reports including Summaries, checklists, , load lists, CBF's, TDR & immigration documents.
Arranging transportation for off hire containers and ensuring to complete the job within time frame.
Arrangement of MTY re position as per the requirement and to avoid port storage.
Communicate with Joint venture, Consortium partners’ agents for all operational functions such as vessel arrival and berthing schedule, booking, files and documents etc.
Track &report cargo damage, Equipment Management (EQC), maintenance &repair (MNR) coordinating with terminal, regional offices, customer & head quarter for container related issues.
Handling credit notes and refund cases.
Prepare and send vessel schedules to clients.
Send DG Cargo Application to Vessel Planner for smooth loading.
Send message to transshipment ports to get space on 2nd Carrier/M Vessel for smooth loading at T/S Ports.
Check online BL tracking and inform Customers.
Follow up of shipments for date of shipment arrival & updating clients.
Being the super user of Service Contract, coordinate with Sales Team if they face any difficulty in creation of Service Contract and in free time.
Update upcountry office, Sales persons about any related information for sales and business (Customer Service).
Attending queries and inquiries of customer through E-mail and phone.
Upon receipt of B/L data/ Shipper’s instruction from Exporter and send to Export Doc Team.
Dealing with NYK nominated FOB Customers for Booking/Space arrangements to overseas (Singapore and Hong Kong office) NYK office queries / Sales Support.
Contacting with QICT PICT and KICT terminals and vessel operators for follow up of Containers.
Arrangement of MTY re position as per the requirement and to avoid port storage
Operation Executive: (June 2011 to May 2012)
Monitoring of all import incoming container vessel and arranging discharging list and sending arrival information to terminal prior arrival of the vessel.
Co-ordinate with co-loader and inform them regarding incoming vessel.
Attending hearing in custom regarding Show Cause Notices and replying of show cause notice.
Handling of De-Plugging matter of reefer containers and also sending De-Plugging messages and free time messages as per consignee’s request through emails to all terminals.
Implementing company’s mission by maximizing efficiency and customer satisfaction.
Inform to load port and consignee for balance containers/cargo/units.
Correspondence with the consignee’s regarding unclear containers/cargo/units.
Make Monthly Undelivered Cargo Report and send to Sales Export Asia and trade office.
Resolving shipping discrepancies and answered customer inquiries.
Maintaining schedule and informing local office for feeder & mother vessels liaise with export team & customer service team for Export and Transshipment loading.
Coordinating with Feeder Operators & monitoring Transshipment
Sales Executive: (June 2008 to May 2011)
Project Coordinator PaCCS (Pakistan Customs Computerized System)
(September 2006 - May 2008)
Role and Responsibilities:
• Directly report to Project Manager
• Arrange grounding of Import & Export containers for Examination.
• Coordinate with different departments like Operation, Planning, Customer Services and Customer Support for smooth operations.
• Coordinate with different Shipping lines regarding all matters of PaCCS.
• Motivate and train the workforce to ensure that they continuously strive to improve performance.
• Check VIR and IGM of vessels
• Coordinate with customs for import and export examination.
• Coordinate with shipping lines for DND (Do Not Discharge) units and for PC (Port Clearance) Seal’s for Import & Export.
Customer Service Supervisor (May 2005 - August 2006)
Role and Responsibilities:
• Make Import and Export Invoice.
• Make TR’s, TR List, and EGM “Export General Manifest”.
• Prepare Export list for final loading.
• Coordinate with different departments like Operation, Planning, Customer Services and Customer Support for smooth operations
• Resolving discrepancies and answered customer inquiries.
Customer Support Operation Assistant (March 2004 - Aril 2005)
Role and Responsibilities:
• To check Import and Export Delivery and Informed to Shipping Lines about their Import & Export Container stock position.
• Worked at gates as operation Assistant to receive Export, Import and Empty Containers.
• Coordinating with yard people for reefer and empty containers
• Handling Reefer documentation and billing (PTI, Plug In/Out Bills etc.) and coordinate with shipping lines for discrepancies in billing
• Handling Reefer Malfunctioning & Solving shipping line queries.