Director of Operations
Fullsteem
Total years of experience :14 years, 3 Months
• Developed and implemented an automated project management system, streamlining workflow for over 1, 000 realtor-focused video projects monthly. This system reduced human involvement in projects by 70% and decreased turnaround time by 35%.
• Built a data-driven dashboard to track key metrics like efficiency, lead time, revenue, and costs.
• Recruited and mentored a team of 13 talented video editors and animators, nurturing strong staff and client relationships for long term client satisfaction.
Directed a team of 28 video editors, consistently delivering high-quality projects in a fast-paced environment.
Implemented a bonus/penalty system to incentivize timely delivery, exceeding client expectations for 40+ clients.
Effectively communicated with over 40 clients, ensuring projects met client expectations and were delivered on time and within budget. This fostered strong client relationships and project success.
• Directed a team of 28 video editors, consistently delivering high-quality projects in a fast-paced environment.
• Implemented a bonus/penalty system to incentivize timely delivery, exceeding client expectations for 40+ clients.
• Effectively communicated with 40+ clients, ensuring projects met client expectations and were delivered on time and within budget. This fostered strong client relationships, increasing project approval rates by 25% and boosting client retention by 20%.
Led boundary-pushing campaigns for Coca-Cola and the Govt. of Punjab, from strategy to post-production. Streamlined corporate narratives and managed multiple projects, excelling in a fast-paced setting.
• Led the creative direction and production of 400+ boundary-pushing video campaigns for high-profile clients like Coca-Cola and the Government of Punjab, overseeing projects from strategy to post-production.
• Managed and delivered 100+ videos a year streamlining corporate narratives and ensuring project success in a fast-paced environment.
Crafted a digital content strategy highlighting Pakistans business and startup potential. Managed marketing for a $20 million non-native investment in startups across four cities. Devised brand strategies appealing to local and global markets, demonstrating a fusion of creativity and analysis.
• Directed a video documentary showcasing Pakistans business and startup potential across 4 major cities, resulting in a successful $20M non-native investment in startups.
• Directed a team of 10+ creatives on a 3-month journey across Pakistan, culminating in a feature-length documentary.
Enhanced digital media for clients like Gloria Jeans Coffees and Maker Arm, boosting their social media presence by 35% through creative strategies. Successfully led over 100 video and photoshoots, proving adeptness in a dynamic, results-oriented environment.
Enhanced digital media for clients like Gloria Jeans Coffees and Maker Arm, boosting their social media presence by 35% through creative strategies. Successfully led over 100 video and photoshoots, proving adeptness in a dynamic, results-oriented environment.
• Increased social media engagement for clients in the restaurant industry like Gloria Jeans Coffees, Second Cup, X2 by 35% through innovative content strategies.
• Led and executed over 100 video and photo shoots, demonstrating expertise in content creation and creativity.
1st Position / Champions of IBAC – IBA Branding & Advertising Conference – National Level 2019 Winner - Startup Weekend – Ed Innovation – LUMS- National Level 2016 Best Social Advertisement – Film Baziyan – Forman Christian University – National Level 2017 Best Business Display – Business Fiesta – Lahore School of Economics – Inter School