Operational Risk Manager
Connor, Clark & Lunn Financial Group
Total years of experience :23 years, 10 Months
Operational Risk Manager, Jan 2021 - Jun 2022
Senior Operational Risk Analyst, Jan 2016 - Dec 2020
Operational Risk Analyst, Aug 2011- Dec 2015
• Created and implemented a significant portion of the operational risk programs and processes.
• Created and implemented the data capture method to identify operational risks and controls across the company.
• Conducted end-to-end assessments of operational processes across the company and identified process/control deficiencies, recommended improvements, and monitored the implementation of action plans.
• Designed the risk and control self-assessment (RCSA) capture tool, and developed all reporting and accountability mechanisms.
• Built relationships across multi-company and team structures to understand complex business needs and achieve buy-in for operational improvement recommendations.
• Developed training tools and materials to guide company through operational risk program requirements.
• Investigated and piloted the use of a vendor application used to automate team and program communications resulting in significant time savings.
• Initiated the company's first use of an internal file retention and external file-sharing program with external stakeholder to automate communications and streamline document gathering.
• Administered various external audits and internal reviews.
• Trained and mentored team members for individual roles, responsibilities, and deliverables.
• Member of Operations Risk Group Strategic Planning Committee.
Senior Accountant, Aug 2010 - Jul 2011
Project Accountant, Jul 2007 - Jul 2010
• Repaired the budget/actual financial model following the acquisition of another animation company.
• Took over project accounting to integrate two financial systems.
• Set up the Fixed Assets subledger, transferred all assets from Excel to MS Dynamics, and automated monthly depreciation schedules.
• Initiated the streamlining of accounting office processes to improve systems use and reporting capabilities.
• Key player in reducing the size of the finance department while increasing output and accuracy.
• Maintained existing systems and developed reporting models.
Finance Consultant / Business Analyst, 2006
Finance Manager / Budget Analyst, 2000-2004
Soil Science Administrator 1998-1999
• Streamlined reporting and documenting needs for the faculty's operating, research, endowment, and trust accounts totaling more than $13 million.
• Researched, analyzed, and prepared financial and operational report of the UBC Botanical Garden.
• Advised the Dean, faculty, and researchers on financial, budgetary, and regulatory matters.
• Trained, managed, and mentored finance office staff.
Director of Operations, Apr 2006 - Aug 2006
Director, Angel Tree Program, May 2005 - Mar 2006
• Accomplished a 70% growth in Christmas program participation in first year through new partnerships with prisons across the country while continuing to help bolster the volunteer base.
• Grew summer camping program by more than 50% from previous year with more participants, sponsors, and volunteers.
• Promoted to Director of Operations to establish stronger office and operational protocol.
The Arabic Language Teaching Department of at the Higher Language Institute offers intensive Arabic language courses at eight levels, each with the duration of one month. I completed two months, there was no certificate for the successful completion of any level.
Professional writing and storytelling techniques for text, audio, visual, virtual and social media formats with intensive real-world reporting experience in the country’s most vibrant and diverse city. Graduate with multimedia production skills using leading-edge editing suites, latest media technologies and digital-first newsrooms.
Majored in Mathematics, Minored in Classical Studies