Rehemah Naava Nakajjiri

Assisted with directions and

Professional and customer-oriented aspiring Hotel Hostess with excellent
communication and guest service skills. Knowledgeable in front desk
operations, reservations handling, and hotel security procedures. Experienced
in using OPERA PMS and other hotel management systems to ensure smooth
and efficient service. A fast learner with strong technical abilities, highly
motivated to contribute to exceptional guest experiences and support the
success of a reputable hotel in Dubai

comfortably.
Take and deliver customer orders accurately while providing menu
recommendations.
Maintain cleanliness and organization of dining area, including tables,
utensils, and service stations.
Handle customer inquiries and complaints professionally to ensure
satisfaction.

Greet and assist guests promptly, ensuring a positive first impression.
Manage reservations, check-ins, and check-outs accurately and efficiently.
Handle guest inquiries, complaints, and requests professionally to ensure
satisfaction.
Maintain accurate records of guest accounts, payments, and correspondence.
Assisted in billing, invoicing, and processing payments using hotel software.