QURRATULAIN ABBAS, SHARJAH AVIATION SERVICES

QURRATULAIN ABBAS

SHARJAH AVIATION SERVICES

sas

Location
United Arab Emirates - Sharjah
Education
Master's degree, masters in fine arts
Experience
16 years, 7 Months

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Work Experience

Total years of experience :16 years, 7 Months

SHARJAH AVIATION SERVICES at sas
  • United Arab Emirates - Sharjah
  • My current job since September 2017

MONITORING ADMINISTRATION ISSUES OF STAFF (500 PLUS), LIAISON TASKS WITH HEAD OF GROUND OPERATIONS.LOOKING AFTER TRAINING RECORDS & MAINTAINING DATA OF TRAINING/S FOR STAFF. BRIEF NEW JOINERS ON THE FLOOR.DAILY CORRESPONDENCE WITH HR FOR STAFF OR OTHER RELEVANT TASKS.

Passenger Service Agent at Sharjah Aviation services
  • United Arab Emirates - Sharjah
  • My current job since March 2014

Working as check in & boarding agent. Having sound system knowledge about all airlines operating from airport. Documents checks are also carried out. Complete know how about the policies procedures of the company and the airline/s. Escort passengers through immigration as when required.handling with disruptive passengers, unruly & upset passengers.

EXECUTIVE at AIRBLUE
  • Pakistan - Islamabad
  • December 2006 to March 2013

Managing of 250 employees approx at Islamabad Airport including traffic, ramp, cargo, catering, logistics and sales.
Monitoring 42 flights weekly including domestic & international.
Coordinating within coming and outgoing cockpit and cabin crew on daily basis.
Handling all office administration tasks.
Coordinate, organize and develop training programs for assist with training of all departments at airport.
Responsible for ensuring available products which delivered consistent to maintain service level standards.
Liaise with HR on staff related issues.
Coordination with Airport agencies ASF, CAA, regarding staff and flight issues.

Education

Master's degree, masters in fine arts
  • at FATIMA JINNAH WOMEN UNIVERSITY
  • October 2006

Specialties & Skills

Communication Skills
Execution Management
Training Coordination
Traffic Shaping
Service Standards
Public Dealing
Managing & coordination Of Administrative Issues
MS Office

Languages

English
Expert
Urdu
Intermediate

Training and Certifications

(Certificate)
Date Attended:
March 2014
(Certificate)
Date Attended:
March 2014
(Certificate)
Date Attended:
March 2014
(Certificate)
Date Attended:
June 2014
DGR (Certificate)
Date Attended:
September 2012
Valid Until:
September 2014
SMS (Certificate)
Date Attended:
February 2011
Valid Until:
February 2011
DGR Training (Certificate)
Date Attended:
May 2010
Valid Until:
May 2010
BPSS (Certificate)
Date Attended:
February 2007
Valid Until:
February 2007