Project Manager
Seen Commercial Broker L.L.C
Total years of experience :12 years, 7 Months
E-commerce Platform Management
- Coordinated team members to ensure tasks were completed on time and within budget.
- Identified potential risks to develop contingency plans.
- Planned, scheduled and coordinate project activities to meet deadlines.
- Monitored performance of project team members to provide performance feedback.
- Assigned duties and responsibilities to project personnel.
- Identified project needs such as resources, staff and finances by reviewing project
objectives and schedules.
- Scheduled and facilitated project meetings.
- Proposed, reviewed and approved modifications to project plans.
- Reported project status on budget, resources, technical issues, or customer satisfaction.
- Developed and updated project plans including information such as objectives,
technologies, schedules, funding and staffing.
- Assigned tasks to appropriate resources within company.
- Organized and led kickoff and status meetings to communicate project expectations prior to
project execution.
- Developed detailed schedule for planning and tracking manpower, equipment, and work
orders.
- Identified potential risks and developed strategies for mitigating them.
- Assisted in the evaluation and selection of vendors and subcontractors.
- Analyzed data from past projects to identify areas for improvement future efforts.
- Created project documentation including charters, status reports, and presentations.
- Established strong relationships with vendors and negotiated favorable contracts.
- Facilitated brainstorming sessions to generate new ideas for improving processes.
- Devised plans and schedules for concurrent projects to meet established deadlines.
- Resolved conflicts and negotiated successful solutions with internal and external
stakeholders.
- Ensured compliance with relevant regulations through out the life cycle of each project.
- Assessed customer needs and created solutions that exceeded expectations.
- Successfully managed projects with tight deadlines and limited resources.
- Coordinated team members to ensure tasks were completed on time and within budget.
- Collaborated with cross-functional teams across multiple departments to achieve goals.
- Provided clear direction to internal teams, setting expectations and due dates for deliverables.
- Traveled to customer sites to keep projects on schedule while maintaining high quality.
- Provided leadership during times of ambiguity or uncertainty while motivating the team.
- Developed project plans, tracked progress, and reported results to stakeholders.
- Managed project budget and oversaw expenditures to keep costs controlled and within
budget parameters
- Trained new employees in product knowledge, customer service protocols, cash handling
procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of
professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Make Remittance to Any Place in the World
- Make Daily Cash Report
- Developed training modules and documentation to train staff.
- Implemented new software programs designed to streamline accounting processes while
improving efficiency levels.
- Provided technical advice regarding accounting issues such as revenue recognition,
inventory management.
- Ensured all general ledger accounts are reconciled monthly in accordance with GAAP
requirements.
- Analyzed business operations and trends to project future revenues and expenses.
- Reported asset utilization and audit results to management, recommending changes in
operations and financial activities.
- Directed activities of personnel engaged in filing and transmitting financial records.
- Established tables of accounts and assigned entries to proper accounts.
- Collected and analyzed data to detect deficient controls, duplicated effort, and
extravagance.
- Calculated and documented payroll data for processing.
- Trained new employees on proper protocols and customer service standards.
- Opened and closed store by counting cash
drawers, making bank deposits and locking and
unlocking entrances.
- Answered customers' questions and addressed problems and complaints in person and via
phone.
- Cultivated and maintained positive working relationships with clients.
- Organized daily and weekly sales reports to track shop success.
- Demonstrated excellent problem solving skills to resolve customer complaints promptly and
efficiently.
- Organized and guided activities such as sales promotions requiring coordination with other
department managers
professional Accountant
High school diploma in one of the most prestigious schools in Jordan in Irbid Governorate in northern Jordan