Raed Aloqoul

E-commerce Platform Management

- Coordinated team members to ensure tasks were completed on time and within budget.

- Identified potential risks to develop contingency plans.

- Planned, scheduled and coordinate project activities to meet deadlines.

- Monitored performance of project team members to provide performance feedback.

- Assigned duties and responsibilities to project personnel.

- Identified project needs such as resources, staff and finances by reviewing project
objectives and schedules.

- Scheduled and facilitated project meetings.

- Proposed, reviewed and approved modifications to project plans.

- Reported project status on budget, resources, technical issues, or customer satisfaction.

- Developed and updated project plans including information such as objectives,
technologies, schedules, funding and staffing.

- Assigned tasks to appropriate resources within company.

- Organized and led kickoff and status meetings to communicate project expectations prior to
project execution.

- Developed detailed schedule for planning and tracking manpower, equipment, and work
orders.

- Identified potential risks and developed strategies for mitigating them.

- Assisted in the evaluation and selection of vendors and subcontractors.

- Analyzed data from past projects to identify areas for improvement future efforts.

- Created project documentation including charters, status reports, and presentations.

- Established strong relationships with vendors and negotiated favorable contracts.

- Facilitated brainstorming sessions to generate new ideas for improving processes.

- Devised plans and schedules for concurrent projects to meet established deadlines.

- Resolved conflicts and negotiated successful solutions with internal and external
stakeholders.

- Ensured compliance with relevant regulations through out the life cycle of each project.

- Assessed customer needs and created solutions that exceeded expectations.

- Successfully managed projects with tight deadlines and limited resources.

- Coordinated team members to ensure tasks were completed on time and within budget.

- Collaborated with cross-functional teams across multiple departments to achieve goals.

- Provided clear direction to internal teams, setting expectations and due dates for deliverables.

- Traveled to customer sites to keep projects on schedule while maintaining high quality.

- Provided leadership during times of ambiguity or uncertainty while motivating the team.

- Developed project plans, tracked progress, and reported results to stakeholders.

- Managed project budget and oversaw expenditures to keep costs controlled and within
budget parameters

- Trained new employees in product knowledge, customer service protocols, cash handling
procedures, and safety regulations.

- Resolved customer complaints quickly and effectively while maintaining a high level of
professionalism.

- Helped oversee the daily operations of the store, managing staff and inventory.

- Make Remittance to Any Place in the World

- Make Daily Cash Report

- Developed training modules and documentation to train staff.

- Implemented new software programs designed to streamline accounting processes while
improving efficiency levels.

- Provided technical advice regarding accounting issues such as revenue recognition,
inventory management.

- Ensured all general ledger accounts are reconciled monthly in accordance with GAAP
requirements.

- Analyzed business operations and trends to project future revenues and expenses.

- Reported asset utilization and audit results to management, recommending changes in
operations and financial activities.

- Directed activities of personnel engaged in filing and transmitting financial records.

- Established tables of accounts and assigned entries to proper accounts.

- Collected and analyzed data to detect deficient controls, duplicated effort, and
extravagance.

- Calculated and documented payroll data for processing.

- Trained new employees on proper protocols and customer service standards.

- Opened and closed store by counting cash
drawers, making bank deposits and locking and
unlocking entrances.

- Answered customers' questions and addressed problems and complaints in person and via
phone.

- Cultivated and maintained positive working relationships with clients.

- Organized daily and weekly sales reports to track shop success.

- Demonstrated excellent problem solving skills to resolve customer complaints promptly and
efficiently.

- Organized and guided activities such as sales promotions requiring coordination with other
department managers