Chief Human Resources Officer
Keolis Hyderabad MRTS Pvt Ltd
Total years of experience :24 years, 9 Months
Responsible for Strategic HR, ER IR, Admin Training, Talent Management
Strategic HR Leader Responsible for Talent Acquisition and Management, Learning and Development, Employee English, Statutory Compliances, Employee Relations, Leadership Development, TPM, TQM, General Administration, CSR, HR Analytics and Technology, Corporate Governance etc.
Responsible for Strategic HR Initiatives including Performance Management(BSC, KRA/KPI, OKR), Business HR, Talent Acquisition, Learning & Development, HRD, Total Rewards, Talent, Culture&OD, Employee Engagement, CSR, Corporate Governance, TPM, IR, Statutory Compliance's, HR Shared Services Delivery for multiple SBU's for both domestic and Overseas Businesses.
Human Resources and Industrial Relations Leader who rejuvenated and transformed the 36 years old plant with proactive IR policies, trade union management, Great Place To Work, Work-Life Balance Program, Total Reward & Recognition Programs, best Talent Acquisition practices, Learning & Development, TPM, HR Shared Service Delivery, Contract Workforce Optimization, Productivity, and Production Milestone Achievements.
As CHRO plays the role of Workforce Strategist, Organizational and Performance Leader, HR service Delivery Partner, Compliance and Governance Regulator, Coach and Adviser to the senior leadership team and the Board of Directors. Responsible for Result oriented Corporate HR and Strategy for the introduction of Innovative Products and services in IT Company.
Human Capital Management Leader with 24 yrs experience in HR, HR strategy, leadership development, business excellence, quality, six sigma, staffing, training & development, Performance Management, Competency Management, rewards & recognition, employee engagement, corporate social responsibility in IT&Software, Retail, BPO, Manufacturing, Oil&Gas, Chemical industries.
Specialized Sectors : Retail, Services, IT/ITES, Infrastructure, Manufacturing, E commerce with Experience in HR, HRD, OD, Talent Management, Training and Business Strategy, Total Quality.
Responsible for Entire HR Strategy aligning with Business Strategy
➢ ASSISTANT VICE PRESIDENT-CORPORATE HR, ABHIJEET GROUP, NAGPUR (AUG 2011-TILL DATE)
Abhijeet Group is a well- diversified conglomerate with significant business presence in the seven core sectors of Mining, Steel, Ferro Alloys, Power, Roads, Cement, Paper and EPC. Abhijeet is expanding its footprints across the Globe with concurrent projects in all the business verticals including running value creating assets and executing projects.
• Partnered with the business Heads at a strategic level, generating and delivering OD initiatives and reporting business impact to top management.
• Collaborate with line leaders to shape and execute the organization talent strategy.
• Implementing consistent talent practices and supporting managers in their delivery
• Understanding business objectives and aligning them to capability requirements and creating competencies at all levels.
• Acting as a change manager for organization, preventing duplication and inefficiency through Process Excellence and Project management Initiatives (Abhishreshta& Saksham)
• Generating group wide HR projects and socializing these through the business Strategy Retreat, PMS, Employee Engagement and Reward Management
• Managing a team of HR Business Partners to ensure project delivery and faultless operational support from corporate HR
• Design and Developed Shared Services for HR operations, AP, AR and Tax Services.
• Implemented Process Excellence Initiatives for multiple businesses and all corporate functions to integrate with SAP.
➢ HEAD & JOINT GM -HR (SEPT 2008 - AUG 2011), NCC INFRA LTD, HYDERABAD
• Advising the top management team on human resources strategies, which support the achievement of the business line's objectives. Will function as a bridge to the management talent acquisition for 6 power projects (Thermal, Hydro and CGPP) and 5 highway SPV's
• Prepared HR Agenda and identify key people priorities in alignment with line leaders.
• Partnered with the Commercial Leadership Team (Marketing, Customer Development, Finance, Legal & Compliance) to sustain Create culture and drive the organization change agenda
• Managed employee life cycle process - Performance Management Process, Compensation, Benefits administration, etc
• Created with the Leadership Team to design and deliver interventions for leadership development, organization learning and capability building..
• Tracking industry best practices and indentify opportunities to review and strengthen people practices in alignment with the rewards team.
• Led and shaped the Management Trainee program. Tracked and strengthened employee engagement Initiatives.
➢ GENERAL MANAGER - CORPORATE HR (HR STRATEGY & TALENT MGMT) RELIANCE INDUSTRIES LIMITED, MUMBAI (FEB 2007 -AUG 2008)
• Initiating TNI and Implementing L&D Processes and practices for HR Transformation across group. Conducted training programs like EDP, MDP and LDP as per training calendar.
• Defined RIL Competency Matrix and prepare the competency dictionary. Mapping competencies for each role, Integrate the Competency model with PMS.
• Implemented new PMS with BSC framework for enabling KRA setting across RIL corporate services. Created ALP Program for development plan for top 20% performers.
• Identify job families & career levels and Identify career movements, ladders. Define Career Paths and Develop approach on competency based career management Facilitate workshops on Career Management for all RIL sites and corporate functions.
• Conducted employee satisfaction and perception surveys and identify solutions. Develop the criteria and prepare reports on employee engagement and introducing best practices in comparison with best employer practices etc. Reward the high performing employees on regular basis based on total rewards.
• Periodic Internal Communication to employee on the Progress as part of the RLR initiative. E- enabling the R- Care initiative and provide response to the query and Resolution of grievance completely and respond to employee
• Conducted several Assessment and Development Centers (ADC) for High Potential Leaders to unleash their Talent Management. Developed IDP's to cover HI Potential employees through the Psychometric Instruments likeMBTI, 16PF, FIRO-B, PI, and Thomas Profiling.
➢ GENERAL MANAGER - HR (STRATEGY HR & TALENT TRANSFORMATION), RELIANCE RETAIL LTD
• Transformed through deployment of Balanced Score Card based Performance Management System (PMS), Rewards& Recognitions, Training and Development, Competency Based HR systems, Career Management Systems (CMS), Talent Review Planning (TRP), Assessment and Development Centre, Leadership Development.
• Responsible for Strategic Leadership Development for Nine Verticals and 19 states in India. Conducting several workshops on Executive Coaching and responsible for senior business leaders to raise their performance in their professional and personal life in Reliance.
• Initiate, design and deploy Competency based HR systems to including competency based Job description, Competency based behavioural event Interview for Recruitment,
• Responsible for Developing Strategy for total Human Capital Management/Organizational change needs through culture building thro leaders across all verticals in RRL.
➢ PRINCIPAL CONSULTANT -HRD&OD AT HSBC -RTF, HYD, (JUNE 05-JAN 07), ACHIEVEMENT LABS & HRD GLOBAL CONSULTANTS (DELHI&HYD)
• Created planning and implementation of development and Org. Change related interventions aligned with local business objectives. Participated in Center of Excellence in support of area, regional and local business goals, needs and requirements
• Provides HR Strategy Aligning with Business Strategy to the local leadership teams in partnership with other HR Conducts and consults in Training and Development (T&D) needs assessment
• Involved in creation of T&D plan; program design, deployment of Training Calendar including EDP/MDP/LDP. Responsible for program deployment planning, organizing, and delivery within India.
• Helps design and apply measurement and evaluation methods, and incorporate input into future planning. Participated in consulting activities with teams on organizational re-design and change projects
• Conducted Organizational Development surveys, planning and consulting related to interventions, and vendor identification and management. Facilitates or co-facilitates Change Management sessions with teams. Promotes best practice sharing and benchmarking in L&D / OC Area-wide, globally, and externally
➢ PRACTICE LEAD - HRD & OD TQM SERVICES AT ACHIEVEMENT LABS & HRD GLOBAL CONSULTANTS (DELHI&HYDERABAD)
❖ EXECUTIVE SEARCH & RECRUITMENT
• Recruitment, selection and placement of candidates for client organizations .New business development and Managing critical database for IT & Non - IT sector. Motivating Team to achieve targets and decrease the lead-time in Executive Search and Recruitment.
❖ HRD & OD CONSULTANCY SERVICES
• Developed KPAs and KPA Directory for PMS and Competency Mapping for Mfg org. Introduced Internal customer concept in Leading Companies
• Initiated Corporate Social Responsibility and conducted "Society Perception Survey" for NTPC-Simhadri and Tecumseh India. Provided HRD&OD Interventions based on Climate and Culture survey
• Developed HR Vision and Values based on Organization Strategy. Developing Business Strategy, HR systems, Quality Systems for Public, Private and MNC's
• Implemented Process consultation, OD Interventions and change Management for Organizations Initiated Quality related training in ISO 9000:2001, Kaizen, Six Sigma & 5S.
• Behavioral Training and Counseling for Employees in BHEL, SATYAM, NTPC, L&T, Aurobindo and using Psychometric assessment tests in MDP/EDP/LDP Training.
• Introduced Competency based Behavioral Event Interview (BEI) Method to screen and select right match with competency fit to the position. Introducing ADC based Competency Mapping through Assessment Method
❖ QUALITY CERTIFICATION & TQM SERVICES
• Associated as Co-Faculty and consultant for NRBPT (Quality Council of India) approved course QMS ISO 9000:2000 Lead auditor Course Recognized by IRCA, UK and IATCA
• Training for QMS ISO 9000:2000 Implementation and Certification, Quality circles, Six Sigma, 5-S, Kaizen, BPR, Self managing teams
• CII-EXIM Bank Award for Business Excellence (TQM award Based on EFQM) Initiatives and assessment for Leading Public Sector companies, private MNC's to achieve business results.
➢ MANAGER -HR & QUALITY (AUG 2000 -MAR 04) -EMAZINES SOFTWARE (P) LTD, HYD
❖ RECRUITMENT AND SELECTION: • To plan and coordinate the manpower requirement with the Service Delivery Leaders. Conducted interviews by doing an accurate skill-set matching. Holding reference checks for the probable candidates for induction to ensure authenticity.
❖ EMPLOYESS RELATIONS & GRIEVANCES HANDLING: • Conducting HR Policy rollouts to ensure that the employees are aware of all the policies. Handling Employee grievance and Update the employee information database. Documentation for promotion, increment, corrective action policy, termination letters.
❖ PERFORMANCE APPRAISAL AND INCENTIVE MANAGEMENT: • Designed and developed a performance management system based on a KRA and competency weightages. The Competency matrix had 5 proficiency levels.
• Introduced Incentive framework for employee performance and suggesting the required steps to improve the performance for average performers.
❖ TRAINING&DEVELOPMENT, ATTRITION & QUALITY: • Conducted Training for employees in Project Management, behavioral, HR areas to align them into the organization objectives like Discover yourself, Stress management, negotiation skills, team building, personality negotiating and CRM training programs developed and implemented.
* Conducting exit interviews. Enable employee retention through counseling. Providing feedback to the respective functions post exit interview to enhance the employee satisfaction and Reporting. Handle the full and final settlement of the attired employees.
* Trained Employees as an Internal Auditor for the QMS 9001:2000 Certifications. Conducting internal audit programs for improving inter department communication.
❖ ASSISTANT MANAGER - HRD: (August 2000 to September 2001)
• Joined as Assistant HRD Manager and delivered HR services for Software Development, Internet Technologies and E-commerce and client server technologies to MNC's.
• Preparing proposals for HRD programs, developing recruitment strategies for technical requirements through CAMPUS interviews and lateral hiring
• Imparting training for Software Professionals in Project Management, behavioral aspects, Compensation System Management and Performance Appraisal
➢ SR EXECUTIVE-HR, CYBER VISION SOFTWARE TECHNOLOGIES (P) LTD, WARANGAL, (JUNE 1998 TO JULY 2000) (2PM-11PM)
• Analyzing the resumes, arranging for technical interviews, conducting HR interviews and recruiting the right talent as per project requirements.
• Performance Appraisals and Salary Administration in consultation with Project Manager and CEO. General Office Administration - Attendance, leave, file and record maintenance.
• Conducting technical and behavioural training programs need identification for each employee based on performance appraisal and developing individual PDP.
PhD (Pursuing) Osmania University, Role of HR Analytics and Technology in Driving HR Strategy and Business Excellence.
MHRM Kakatiya University HR,IR,OD,TQM, 2000
MHRM Kakatiya University, Warangal HRM, HRD, OD, 2000
PGDGC Annamalai University, Chidambaram Guidance & Counseling.1996