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Rabbiya  Manzoor, Instant Service Operator

Rabbiya Manzoor

Instant Service Operator·D&G Cambric Communication (Call Center) Islamabad, Pakistan

United Arab Emirates

Master's degree, Mathematics and Cognitive Sciences

Work experience

Total years of experience: 1 years, 9 months

Instant Service Operator

December 2015 - August 2017

D&G Cambric Communication (Call Center) Islamabad, Pakistan

Islamabad, Pakistan

December 2015 - August 2017

Specialties
* Use clear and audible phone greetings and ensure there is no background noise.
* Outbound Calls
* Preparing Daily Progress Reports
* Providing guests with information on Insurance services and emergency, safety, and
security procedures, etc.
* Rapidly responding to and resolving any administrative problems.
* Welcomes visitors by greeting them, in person or on the telephone; answering or
referring inquiries.
* Carry out administrative tasks such as applying for grants and other sources of funding,
managing budgets, gathering data, preparing reports, database management and clerical
work to meet the charity's needs.
* To update the Charity Log contact database for the Foot Care Service, Telephone
Befriending and Telephone Shopping Services (including collating reports) as requested
by the Office Manager

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

COMSATS Institue of Information Technology

September 2017

September 2017

Master's degree, Mathematics and Cognitive Sciences

Pakistan

GPA (point): 4.85 out of 5

GPA (point): 4.85 out of 5

Skills

Secretarial
Expert
Secretarial
Expert
Organised
Expert
Organised
Expert
Administration
Expert
Administration
Expert
E commerce
Expert
E commerce
Expert
Teamwork
Expert
Teamwork
Expert
ADMINISTRATION
Beginner
ADMINISTRATION
Beginner
CLERICAL
Beginner
CLERICAL
Beginner
DATABASE ADMINISTRATION
Beginner
DATABASE ADMINISTRATION
Beginner
FRONT OFFICE
Beginner
FRONT OFFICE
Beginner

Languages

English
Expert
Punjabi
Expert
Urdu
Expert