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Rabie Amer, Team leader, sales operations

Rabie Amer

Team leader, sales operations·X Telecom

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 12 years, 3 months

Team leader, sales operations

October 2024 - Present

X Telecom

Dubai, United Arab Emirates

October 2024 - Present

• Increased team efficiency by developing and implementing effective sales
strategies.
• Led weekly sales meetings to promote clear communication and collaborative
problem-solving.
• Monitored daily sales activities, ensuring alignment with organisational standards
and regulations.
• Managed client relationships to foster loyalty and drive repeat business.
• Coordinated training programmes for new staff, enhancing overall team
performance.
• Designed incentive schemes to motivate team members towards achieving sales
targets.
• Handled customer inquiries effectively, providing timely responses that increased
customer satisfaction.
• Motivated team members to exceed established sales targets, creating incentives
to increase morale.
• Recognised and rewarded high performance within team, boosting sales.
• Reviewed contracts and sales proposals to verify quality and guideline
compliance.
• Customized promotional strategies to meet needs ofdifferent clients, products
and services.
• Managed team of3 staff, driving performance with motivational strategies to
exceed sales targets.
• Organised special sales at specific times to drive customer engagement and move
high volumes of products.

Company industry:
Call Centers & Customer Care Outsourcing

Store supervisor

March 2014 - April 2026

Axiom Telecom

Dubai, United Arab Emirates

March 2014 - April 2026

• Provides sales service and promote products in a most effective way.
• Acts as Customer service agentAttends customer queries and advise customer
needs when required.
• Responsible and handling the store operation (opening, receiving & sending
stocks, sales reports, & closing reports).
• Activation and deactivation of DU lines and services Attends and solve customer
complaints.
• Handling cash register Preparing report and inventory.
• Offer & execute all VAS to customers and sell Axiom brand values.

Company industry:
Telecommunications
Job role:
Sales

Education

Mansoura University

January 2009

January 2009

Bachelor's degree, Accounting

Egypt

Skills

Motivating and inspiring others
Expert
Motivating and inspiring others
Expert
Public speaking / presentation skills
Expert
Public speaking / presentation skills
Expert
Team Leadership
Expert
Team Leadership
Expert
Risk management
Expert
Risk management
Expert
Conflict resolution
Expert
Conflict resolution
Expert
Team building
Expert
Team building
Expert
Team Supervision
Expert
Team Supervision
Expert
Setting clear goals and expectations
Expert
Setting clear goals and expectations
Expert
Decision-making
Expert
Decision-making
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
bachelor of commerce
Mansoura university

Hobbies

  • gym