B2B manager
MMC
Total years of experience :9 years, 2 Months
Sales &Contracts manager(June 2014-July 2019)
MMC Co. (Lenotre kuwait)
• Identify and develop new business opportunities at B2B channel by promoting Nice product Range to new and existing Clients.
• Develop and manage new and existing clients by providing high caliber of service, explore and Identify all their needs.
• Approach new businesses with proposals & Oversee and manage corporate sales executives to achieve set targets.
• Work closely with marketing and central kitchen team .
• Handled contracts for ( starbucks, costa coffee, second cup, lenotre, etc…)
To lead, plan, organize, develop, direct, supervise, and control the activities of the brand/s within the guidelines of profitability, leadership, growth and discipline with direct responsibility for development. To ensure customer satisfaction through implementing effective management controls of food and beverage with quality services.
Duties :
• Responsible for developing the brand, improving the quality and introducing more products based on company guidelines.
• Develop, implement and participate in the marketing and sales activities according to predetermined set of objectives, strategies and action plans.
• Formulate and plan monthly targets and yearly budgets, marketing plans and objectives considering the market factors and ensure achievement of such targets in the most cost efficient manner.
• Ensure constant updating and development of products and services applied for client base with respect to international and local standards.
• Oversee all phases of outlet operations and assign responsibilities to outlet managers and check their performance periodically.
• Develop strategic and operational plans, managing execution and measuring results.
• Responsible for sourcing and Introducing new outlets for the Brand and develop the concept under proper planning.
• Supervise and assign responsibilities to keep all machines and equipment in good working condition at all times.
• Monitor computer system and sales program to ensure smooth running of the system in all outlets.
• To conduct training and refresher classes for all F&B personnel in the correct procedures.
• To monitor daily hygiene and work practices in both service and production.
• Lead subordinates successfully into productive working methods by setting an example and provide a two way line of communication for Staff.
Oversee the day to day operations of a restaurant.
Work together with other branch managers, store manager, head CK chef and owner in the planning,
directing and coordinating of branches operations.
Reports to the owner directly.
deal directly with customers and employees and responsible for a diversity of duties that include financial record keeping and hiring, handling and firing employees.
Responsible for generally managing the facility. They must ensure that all materials used in food preparation and serving are working properly.
Interact with customers and vendors and ensure that their needs are met in a timely and satisfactory manner.
Responsible for managing inventory, control the food cost and keeping financial records of purchases and sales and work to train, develop, hire, retain and fire employees.
• Business Administration C & E American University
• Accounting And Informatics - TS3 COS Institute 2007 Others English-French (Good), Arabic (Fluent), Computer- Computer Literate This is to certify that the above information's are true and correct.
• Accounting and Informatics - BT3 ByBlos Institute (2003)