Sales Manager
Al Shaya Enterprises
Total years of experience :27 years, 2 Months
Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer
base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales
representatives.
• Build and promote strong, long-lasting customer relationships by partnering with
them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the
management team
• Identify emerging markets and market shifts while being fully aware of new
products and competition status.
• Analyze sales data on sales results and develop plans to address performance
gaps.
• Advance one’s own professional and technical knowledge by attending
workshops and other educational trainings, participating in professional societies
and industry networks, and reading professional and industry publications
Rafco Trading-kitchen ( Snaidero Italian kitchen and local kitchen Egger )
Project Manager.
• Work with the client on all customer service satisfaction, quality and billing
issues.
• Prepare proposals and quotes, including price negotiations. Work with estimating,
production, fulfillment, IT, purchasing, merchandising and finance to ensure that
our services are completed in a timely, cost effective, and quality manner.
Establish pricing for all projects with a focus on obtaining margins that meet
financial objectives, while balancing client needs.
• Assumes full responsibility for successfully initiating, designing, planning,
controlling, executing, monitoring, and closing a project.
• Leading the team involves setting up and managing collaboration on the team.
• Provide a clear and complete handover to the team who will manage the
project going forward or will be working with the output that the project team
delivered.
Builds market position by locating, developing, defining, negotiating, and closing
business relationships.
• Identify opportunities within the portfolio of existing and new clients for short
and long-term revenue growth. Pursue business opportunities that provide
strategic value to client’s relationship with the client.
• Attend client events and initiate regular client meetings.
• Identify client needs which help to develop a long-term, strategic partnership.
• Anticipate client needs and offer expertise and alternatives. Manage client
expectations by clearly articulating capabilities and pricing for all services and
products.
• Work with the client on all customer service satisfaction, quality and billing
issues.
• Prepare proposals and quotes, including price negotiations. Work with estimating,
production, fulfillment, IT, purchasing, merchandising and finance to ensure that
our services are completed in a timely, cost effective, and quality manner.
• Establish pricing for all projects with a focus on obtaining margins that meet
financial objectives, while balancing client needs.
• Orchestrate and project-manage all client activity.
• Manage client expectations and scope of work.
• Prioritize and balance ongoing, daily responsibilities along with unexpected,
urgent client needs
• Protects organization's value by keeping information confidential.
• Sales planning, meeting sales goals.
Projects Sales
• Handling the retail & project sales.
• Follow up with the clients before and after sales.
• Handling a team of 5 installers, to take care of taking dimensions and deliver and
install the kitchens.
• Follow up with suppliers for the related items (Appliances, Worktop, tiles etc…)
• Have contact with the engineering offices and interior designer offices to get new
clients.
Dammam (Nesma, Arcon, Scado, Rikaz, zouheir Fayez, Al Awami, AL
Hazaa, etc, , , )
Riyadh (Saif, Arrab, Rached, Saudi Oger, Redicon, Al Kifah, etc…)
Jeddah (Saudi Benladen, Imaar, Arabtec, Al Sweidi, Al Blowi, Al Fozan etc…)
• Make a market study for the competitors to set the sales plan for each year.
• Making weekly reports and monthly sales reports.
• Follow up with the clients after supplying and fixing the materials to make sure
about their full satisfaction.
• In direct contact with the shipping agencies to follow up regarding the status of
the exported materials.
Heading a sales team:
• Supervising the day to day sales reports
• Setting sales targets
• Train sales staff
• Organize promotion
• Conduct marketing initiatives
• Handle customers ‘complains
• After sales follow ups
• Coordinates with 3nd parties
• Handle supplies
• Supervise the showrooms operation
• Handling all sales and marketing issues
• Prepare regular reports on sales and marketing for the management
• Planning and creating quotation for sultan garden center clients such as (Aramco, Saudi
Oger, Nesma, Partners ECT…)
• Marketing Landscaping division
• Held meetings with landscaping and indoor planting clients
• Prepare quotation
• In charge of sales and marketing Saudi Arabia (Al khobar)
Assistant Restaurant Manager
• Handling the Famous Lebanese Restaurant (Zeid Al Kheir
4* Stars Hotel), Jdeide Beirut - Lebanon
Receptionist
Hammana - Lebanon