Rabii Karanouh

Provide an exceptional customer service experience. Perform banking necessities for both personal and commercial clients. Concentrate on the sale of new products and services for both commercial and personal clients.
Account management for commercial clients, proactively managing accounts and targeting potential for expansion of business through suggestively positioning new products and services to help provide a complete customer portfolio.

May 1, 2009- August 28 2013 Pioneer Mill of Tiffin Tiffin, OH
General Manager

Operational Supervisor

-Responsible for the overall quality of service and menu selection for the both restaurant and banquet events
-Managed a staff of 25 full time and part time employees, as well as an on call staff of up to 12 employees
-Managed the front and back of the house including two restaurant dining areas combining a guest capacity of 225 seats

Office Management
-Accountable for monitoring sales, revenues and costs
-Account/client relations and sales
-Marketing and promotion
-Scheduling, ordering and general inventory control

Event Coordinator
-Solely responsible for all banquet booking, planning, and coordination of events for up to 1000 guests including; weddings, conferences, corporate parties, fundraisers, annual social events and much more
-Coordinated up to 3 events at one time for a banquet guest capacity of up to 300 people (3 indoor banquet facilities + 1 seasonal outdoor facility)

May-June of 2007, 2008, 2009 Flores Landscaping and Design Mississauga, ON
Laborer
* Seasonal Position working as a Laborer for a Landscaping design company

June 1, 2007- Sept 4 2007 Moxie's Classic Grill Mississauga, ON
Line Cook
* Trained as a line cook to work both the Fry and Sautee section of the kitchen