Assistant store manager-softlines, shrink coach, and on-boarding manager
Dick's Sporting Goods
Total years of experience :9 years, 3 Months
· Monitor sales performance to meet sales and margin goals
· Uphold DICK’s Sporting Goods standards for merchandise presentation and stockroom organization
· Hold associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
· Administer associate appraisals, promotion recommendations, and discipline
· Review candidate applications and conduct interviews
· Direct associate training and development
· Drive shrink results in compliance with all guidelines for safety, loss prevention, and cash-handling procedures
· Maintain a shrink rate of 10%, achieving and surpassing the company goal
· Audit and determine systematic methods in which to improve loss prevention procedures
· Manage the inventory computer system and lead store inventory
· Maintained constant presence on the sales floor to supervise sales associates and address customer needs and issues
· Delegated sales associate tasks and responsibilities
· Maintained inventory levels, monitored merchandise, and placed product orders based on trends
· Marketed and advertised by developing special promotions
· Produced and implemented effective loss prevention plans
· Operated product machinery to produce quality custom merchandise
· Designed and constructed sales floor layout
· Opened and closed store and oversaw cash control
High school diploma for international students
Completed 100 credits only
Beginner level in business and computer.