Remya Rony

is a leading Fashion Retailing company in Kuwait with
multiple outlets and sourcing branched from various countries including Europe, US, China
and India.
* Managed a team of purchase representatives, logistics and warehouse coordinators and
administrative staff. Responsible and accountable for the performance of the team in
maintaining the growth and success of the organization.
* Lead and coordinated activities that affect operational decisions and business requirements.
* Direct liaison with suppliers in a continuously changing demand environment ensuring that
the market requirements are properly understood
* Responsible for the production, procurement, and planning of daily operations.
* Lead the team to work under strict timelines and pressure achieving maximum results
* Plans, schedules, and reviews workload and manpower to make sure targets are being met
efficiently
* Manages the stock control, and checks that inventory records are accurate.
* Organizes, plans, and implements inventory activity and process control.
* Ensuring that the records are maintained in order.

a leading Logistics operator based in Kuwait with working links all
across the globe.
* Performing efficient communication since the job primarily involves liaising with clients,
couriers and other operational departments.
* Act as a liaison between customers and company personnel in a bid to provide personalized
services.
* Coordinate the intricate logistical details of projects to ensure on-time project delivery.
* Ascertain that all staff members are working in compliance to the company’s procedures and
protocols.
* Responsible for monitoring deliveries, ensuring customer satisfaction and maintaining
accurate logs of all transportation and goods.
* Coordinate activities with procurement managers to ensure delivery of supplies and equipment
in a time efficient manner.
* Direct inbound or outbound logistics operations, such as transportation or warehouse
activities, safety performance, or logistics quality management.
* Analyze the financial impact of proposed logistics changes, such as routing, shipping modes,
product volumes or mixes, or carriers.
* Implement specific customer requirements, such as internal reporting or customized
transportation metrics.
* Negotiate with agents or customers to improve supply chain efficiency or sustainability.
* Plan or implement improvements to internal or external logistics systems or processes.
* Resolve problems concerning transportation, logistics systems, imports or exports, or
customer issues.
* Analyze all aspects of corporate logistics to determine the most cost-effective or efficient
means of transporting products or supplies.
* Train shipping department personnel in roles or responsibilities regarding global logistics
strategies.
* Coordinate project launches, meetings and seminars by ensuring all logistics activities
managed properly.

Vision Honda is a dealer showroom for Honda vehicles in India
* Training staff to deliver a high standard of customer service.
* Plan the customer relation programs and projects.
* Maintain good relationship with existing customers.
* Ensure proper and satisfactory service and customer relation from all the departments.
* Manage and maintain projects and implementation.
* Insure highest standards of customer communication and services.
* Writing reports analyzing the customer service that the company provides.
* Analyzing statistics or other data to determine the level of customer service the company
is providing.
* Keeping accurate records of discussions or correspondence with customers.
* Communicating courteously with customers by telephone, email, letter and face to face.
* Follow up on every issue and ensure complete satisfaction and maximum utilization of
the product or services sold to customers.
* Handling customer complaints or any major incidents related to Company's product or
service.
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