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Mohd. Rachad Ziadeh, Group IT Manager

Mohd. Rachad Ziadeh

Group IT Manager·FBA Holding

Qatar

Bachelor's degree, Computer Communication

Work experience

Total years of experience: 23 years, 4 months

Group IT Manager

July 2014 - Present

FBA Holding

Qatar

July 2014 - Present

Highlight:
 Working closely with the Executive board to grow the company using technological resources. Add-on directing all
employees in IT and IO departments to attain the company’s strategic goals established in the company’s strategic plan
plus overseeing all technical aspects of the company on a daily basis.
Key Responsibilities:
 Establish the group’s technical vision and leads all aspects of their technological development.
 Directs the company’s strategic direction, development and future growth.
 Works in a consultative fashion with other department heads, such as marketing, production and operations as an advisor
of technologies that may improve their efficiency and effectiveness.
 Provide leadership to department heads in a way that supports the company’s culture, mission and values.
 Conducts research and case studies on leading edge technologies and makes determinations on the probability of
implementation.
 Acts as a good steward of FBA group of Companies resources and ensures control of IT and IO departmental budgets.
Company industry:
IT Services
Job role:
Other

Manager

July 2014 - Present

TECHBULB Co. / Subsidiary of FBA Holding

Qatar

July 2014 - Present

Highlight:
 Developing strategic operating plans that reflect the longer-term objectives and priorities established by the Chairman.
Key Responsibilities:
 Formulating and successfully implementing company policy.
 Directing strategy towards the profitable growth and operation of the company.
 Maintaining an ongoing dialogue with the chairman and higher management.
 Putting in place adequate operational planning and financial control systems.
 Ensuring that the operating objectives and standards of performance are not only understood but also owned by all
employees.
 Closely monitoring the operating and financial results against plans and budgets.
 Taking remedial action where necessary and informing the higher management of significant changes.
 Maintaining the operational performance of the company.
 Assuming full accountability to the top management for all company operations.
 Representing the company to major customers and professional associations.
 Building and maintaining an effective team.
Job role:
Management

Project Manager

March 2010 - June 2014

Multi-Services Co.

Doha, Qatar

March 2010 - June 2014

Company industry:
IT Services
Job role:
Management

Systems Engineer

October 2008 - March 2010

October 2008 - March 2010

Fuel Management System- QatarArmedForces)
Job role:
Information Technology

Systems Administrator

March 2007 - October 2008

Mapco Inc

Qatar

March 2007 - October 2008

Highlight:
Extended system administration and support to include software/ hardware maintenance, upgrades, troubleshooting under
stringent deadlines in a fast-paced, 24X7 environment.
Key Responsibilities:
 Proffered technical and managerial support for critical business applications, performed morning checks of
systems/softwareand backup of data.
 Supported a suite of internal tools used for delivering key business service including installation and configuration new
hardware/software.
 Provided support for password and access management, helped unlock user ID and reset passwords as well as
adding/deleting/creating/modifying user account information (including email accounts).
 Operated and administered, configured and troubleshot outlook related issues, provided solutions to prevent problems
from occurring in area of responsibility.
Company industry:
Construction & Building
Job role:
Information Technology

Project Manager

October 2008 - June 2008

Multi-Services Co

Qatar

October 2008 - June 2008

Company industry:
IT Services
Job role:
Management

Teacher

January 2005 - February 2007

Tripoli Technical Institution - El Min

Lebanon

January 2005 - February 2007

 Resolved technical problems reported by users, maintained and updated network access forms for users in addition to
change or assign permissions for user accounts as requested.
 Oversaw issues related to network data drops in offices and work areas as well as troubleshoot wireless broadband for
executive laptops.
 Recommended upgrades, patches, and new applications/ equipment, troubleshot network performance issues and
created/ maintained a disaster recovery plan, extended technical support/ guidance to users, to ensure smooth operation
of communication networks in order to provide maximum performance and availability for users.
 Deployed and configured high availability solutions over high-end systems, troubleshooting any endpoint reported
problems and conducting system performance tuning.
 Kept abreast of latest technological advancements and utilized the potentials of the same to respond to distinctive and
special needs of the organization.
Job role:
Teaching and Academics

Product Sales

April 2007 - January 2007

LCA Certificate Excecutrain

Qatar

April 2007 - January 2007

Job role:
Sales

Network Administrator

July 2005 - January 2007

using

July 2005 - January 2007

for win2003server.
 Delivered quality training
Company industry:
Automotive Dealership & Distributor
Job role:
Information Technology

Primavera Project Planner

May 2006 - January 2006

Chamber Of Commerce, Industry & Agriculture

Lebanon

May 2006 - January 2006

Course Content:
 Planning& Scheduling
 Resource & Cost Analysis
 Managing Project Data
Company industry:
Other Business Support Services
Job role:
Research and Development

Teacher

January 2004 - May 2005

Future Teachers’ Center

January 2004 - May 2005

Job role:
Teaching and Academics

PC Technician

March 2003 - April 2004

Tamer Foundation for Printing Services EDUCATION Dell Co

Qatar

March 2003 - April 2004

Job role:
Information Technology

specialist

- April 2004

Qabass Computers

Lebanon

- April 2004

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

Systems Engineer

-

-

 Supported leadership activities toward enhanced system engineering role in the Fuel Management System development
and production lifecycle, defining system level requirements and flow down requirements to Project Hardware &
Applications.
 Performed high-level system design and interface definition, selected up to date implementation platforms to support
technology roadmap for fleet management operational approaches by evaluating current systems and operations
methodologies.
 Applied knowledge of hardware, software, operational analysis and test and integration to assure system concept
feasibility and integrity and oversaw as well as directed the field installation activities.
 Maintained and documenting the configuration of the system, for improving and adapting existing subsystems and
systems for application to new and future customer requirements.
 Developed and analyzed tradeoff and alternative approaches to subsystem or system development problems to
determine best approach for meeting technical requirements at minimum cost and consistent with delivery dates.
 Maintained a relationship with the customer as a technical liaison, and troubleshooting any Client reported problems.
Job role:
Information Technology

Education

Business & Computer University College (BCU)

August 2004

August 2004

Bachelor's degree, Computer Communication

Lebanon

GPA (point): 3.22 out of 4

GPA (point): 3.22 out of 4

Graduation Project: Internet working Troubleshooting Handbook- Studied the relationships that IT provides for the information necessary to troubleshoot many problems commonly encountered in internetworks using Cisco hardware & software products

Bachelor's degree, Systems & Networking

Accolades:

Skills

Project Management
Expert
Project Management
Expert
System Engineering
Expert
System Engineering
Expert
Business Optimization
Expert
Business Optimization
Expert
Windows Azure
Expert
Windows Azure
Expert
Cloud Computing
Expert
Cloud Computing
Expert
BACKUP
Expert
BACKUP
Expert
BUDGETING
Expert
BUDGETING
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CONTENT MANAGEMENT
Expert
CONTENT MANAGEMENT
Expert
DIRECTING
Expert
DIRECTING
Expert
EDGE
Expert
EDGE
Expert
EMAIL
Expert
EMAIL
Expert
MICROSOFT OUTLOOK
Expert
MICROSOFT OUTLOOK
Expert
RESEARCH
Expert
RESEARCH
Expert
azure
Expert
azure
Expert
Risk Management
Expert
Risk Management
Expert
cloud computing
Expert
cloud computing
Expert
Project Management
Expert
Project Management
Expert
System Engineering
Expert
System Engineering
Expert
Network Systems
Expert
Network Systems
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Business Optimization
Expert
Business Optimization
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Hobbies and interests

Video Games