Rachel Gonzaga, Group Human Resources and Corporate Communications Manager

Rachel Gonzaga

Group Human Resources and Corporate Communications Manager

REDA Group

Location
United Arab Emirates - Dubai
Education
Diploma, Bachelor Science of Computer Science
Experience
15 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 8 Months

Group Human Resources and Corporate Communications Manager at REDA Group
  • United Arab Emirates - Dubai
  • July 2014 to March 2019

-Reported to the Group CEO and Managing Director
-Handleddssddd recruitment of REDA's group of companies (40 countries with a total of 50 branches throughout the Middle East, Africa, India, Asia and parts of Canada and UK) using Bayt.com and LinkedIn.
- The administrator of REDA's e-learning system
(CrossKnowledge)
- adding, deleting and monitoring
learners; sometimes troubleshooting as well.
-Managing social media accounts and created social media for daily postings such as facebook, LinkedIn, Twitter, Instagram, Youtube, G+ and websites of all divisions using WordPress
-Handling exhibitions and events of REDA Group - ensuring that all branding is in accordance with the corporate guidelines.
-Serves as the main point of contact with the event
organizer, contracting companies, and graphic designer
-In charge of proof-reading all visuals before final printing (for Ads, Exhibitions, Newsletter, Website, Brochure, etc.)

executive secretary at REDA Chemicals
  • United Arab Emirates - Dubai
  • March 2011 to July 2014

-Directly reported to the Finance Manager and Communications Manager
-Handled the Finance Manager and Communication Manager’s calendar for appointments and meetings
-Assisted the Managing Director and Logistics Manager (when required)
-Was in charge of the fingerprint attendance system. Add/Delete members, troubleshoot system and generated the monthly attendance report
-Was in charge of the PABX system. Monitoring, extension setup, troubleshoot, set up group conference calls, etc.
-Was in-charge of the companies' billing payments and connections such as DEWA (electricity & water) and Etisalat (telephone and mobile) of all branches: Dubai, Jebel Ali, Sharjah, and Abu Dhabi; a total of 45 accounts.
-Partially in collaboration with logistics department for sending documents/chemical samples to suppliers/clients via courier
Receive/send courier, preparation of AWB, Non-DG declaration, invoice, packing list, MSDS, chambers of commerce, etc.
-Attended to incoming telephone calls and transfer
-Warmly welcomes guests
-Maintained and monitored files (hard copy and soft copy)
-Prepared/composed letters, memos, and purchase orders
- Office supplies and office needs
-Maintain and monitor HR files (hard copy and soft copy)

Executive Secretary to the General Manager at UPPER Middle East LLC
  • United Arab Emirates - Dubai
  • March 2008 to March 2011

Directly reporting to the General Manager/Owner of Upper Middle East L.L.C.
In assistance to the Customer Services Manager, Accounts Manager, Sales Architect and Projects In-charge
Preparation of quotations for doors, office furniture, kitchens and wardrobes
Responsible for distribution of incoming and outgoing mail (daily correspondence)
Responsible for the General Manager / Owner’s journal
Handled the General Manager’s calendar for appointments and meetings
Responsible for the General Manager’s flight bookings and hotel reservations
Prepares / composes letters and memos
Handles and screens all correspondence, e-mail, fax and soft/hard copy filing
Maintain and monitor files (hard copy and soft copy)
Attends to all incoming telephone calls and prepare daily telephone report
Warmly welcomes special guests from Italy, clients and other guests

Administrative Assistant to the Dean and Nursing Department Head at King Saud bin Abdulaziz University for Health Sciences
  • Saudi Arabia - Riyadh
  • March 2006 to November 2007

Dean's Office:
Responsible for distribution of incoming and outgoing mails
Responsible for scanning and document tracking
Maintain and monitor files
Responsible for preparing the dean’s documents to the meeting
Handle the calendar of the dean for appointments
Recording secretary of the Scholarship & Training Committee(upon chairperson’s call)
Prepare and distribute agenda, minutes of previous meeting and related documents for the meeting

Head, Department of Nursing:
Personally assigned by the Dean to the Head of Nursing Department (for system organization improvement and development)
Prepared and composed memos for the department head and faculty staff
In assistance to all nursing faculty and staff under Nursing Department
Responsible for distribution of incoming and outgoing mail
Maintain and monitor files
Handled the calendar of the department head for appointments and meetings
Organize clinical site for students during the semester
Organize student transportation for their clinical training during start of the semester
Organize classroom booking for students’ post clinical conference
Recording secretary of the Nursing Departmental Meeting (monthly)
Recording secretary of the Community Service Committee (monthly)
Recording secretary of the Leadership Role in Clinical Teaching and Placement Taskforce (bi-weekly)
Recording secretary of the Leadership Group for PBL (Problem Based Learning) (weekly)
Prepare and distribute agenda, minutes of previous meetings and related documents for the meetings

Administrative Assistant to the Executive Director at King Abdulaziz Medical City
  • Saudi Arabia - Riyadh
  • June 2004 to March 2006

Responsible for updating physician’s information in KFH1/ADT System
Responsible for physician’s E-Directory update (Intranet)
Responsible for Medical Staff Directory update frequently used by the secretaries
Issued Verification of Job Title of physicians for Saudi Council Registration
Issued Temporary Privileges and Authorization to Prescribe & Pharmaceuticals for new hire, rehire and promoted physicians
Responsible for physicians’ vacation schedule updates and distributed to the concerned departments
Handled booking of the conference and lecture rooms
Retrieved physician files required by the Medical Services’ staff
Maintained physician files
Handled inquiries, follow-ups and update of Document Tracking
Handled scanning, copying and distribution of incoming and outgoing of mail
Handled SPR (Special Purchase Request) and Oracle request for stock and office supplies

Secretary cum Beginner's Arabic Teacher at PAMDAE Inc.
  • Philippines
  • July 2000 to July 2001

Scanned and stored documents via soft copy and hard copy
Taught how to read and write Arabic weekly

Education

Diploma, Bachelor Science of Computer Science
  • at AMA University
  • December 2003

13 Aug 2003 - Appreciating Geometric Concepts Through Art 24 Aug 2002 - Career Opportunity Local and Abroad

High school or equivalent,
  • at International Philippine School in Riyadh
  • March 2000

10 Sept 1999 - Youth Leadership Program - Toastmasters International

Specialties & Skills

Science
Leadership
Training
Internet
Nursing

Languages

English
Expert
Arabic
Intermediate