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Rachelle Diab, Marketing Manager

Rachelle Diab

Marketing Manager ·Starlink ME

Lebanon

Master's degree, Marketing

Work experience

Total years of experience: 7 years, 0 months

Marketing Manager

May 2021 - Present

Starlink ME

Doha, Qatar

May 2021 - Present

Highlights:
• Spearheaded combined team efforts to achieve increase in sales by enhancing online store sessions, leading to significant increase in the number of orders with better ROI.
• Drove a mobile app download campaign which increased monthly downloads of the mobile app, performing above the average industry standard.
• Optimized return on advertising spends (ROAS) in pay-per-click campaigns on Google, maintaining average cost per click whilst achieving 3x increase in traffic to the company’s e-commerce site.
• Leveraged broad competencies in project management, providing solutions for straight-forward / complex projects, delivered on time, budget with unrivaled quality and service.
• Achieved significant increase in the company’s market share in both Android & Apple consumer product lines, through critical product development and product positioning.
• Managed the finances of the department, created and implemented new processes.
• Nominated as project manager for large-scale rebranding and brand overhaul, and recommended improvements based on best practices and industry benchmarks.

Assignments and Responsibilities:
• Collaborate with influencers and group of freelancers; lead a team of 4 professionals and manage digital transformation, paid search and program display, developing and implementing strategic plans to generate targeted revenue with optimum ROI.
• Coordinate forecasting, budget development and resource allocation across current markets ensuring optimum deployment and return on investment (ROI)
• Manage and work closely with partner accounts to develop and execute agreed programs and strategic plans to deliver business outcomes.
• Collaborate with cross-functional teams of brand, e-commerce and retail stakeholders to identify and leverage market opportunities for growth.
• Work with 3rd party agencies to manage media outsourcing ensuring optimum utilization of spend, maximum ROI and compliance with contractual obligations.
• Build and foster productive and synergistic relationships with key internal and external stakeholders facilitating smooth business operations.
• Contribute to the development and implementation of processes and systems adopting industry best practices to enhance productivity and efficiency.
• Proficient in information technology and possess the ability to understand and interpret secondary data with presentation skills and negotiation skills.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Marketing Executive

October 2019 - May 2021

Starlink ME

Doha, Qatar

October 2019 - May 2021

Highlights:
• Created and executed multiple social media campaigns that generated over 700K views with QAR 500+ in revenues.
• Developed and uploaded content on Instagram which increased number of followers from 2, 000 to 40K+

Assignments and Responsibilities:
• Supported commercialization of products/services in the B2B & B2C segments by copy-writing brand messages in English & Arabic, developing through-the-line (TTL) marketing strategies & collaterals and promotional materials.
• Led social media transformation and channel onboarding for rebranding of the company.
• Organized events for up to 200 persons for networking with customers & clients in the technology industry and published follow-up corporate communications.
• Maintained dashboards for monitoring complex social media campaigns and competitive market analysis and published monthly, quarterly and yearly reports of analytical results.
• Developed dashboards using funnels to easily analyze and view and provide general summaries to management about results.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Marketing & Advertising Intern

August 2019 - August 2019

Leo Burnett

Beirut, Lebanon

August 2019 - August 2019

end-to-end market deployment campaign to reach new target audiences - analyzed consumer behavior, identified market gaps & brand voice, developed strategy, locations/promotional channels & messaging, dealt with content creation, copywriting, social media calendar management; pitched campaigns to the senior management followed by feedback

Company industry:
Other Business Support Services
Job role:
Marketing and PR

Content Creation Intern

July 2019 - July 2019

Feel22

Beirut, Lebanon

July 2019 - July 2019

interned at the #1 beauty e-commerce company in Lebanon. Created video/photo content for product launches & exhibition events; developed visuals for product marketing & advertising on social media platforms; created logos & backdrops for the company’s partner brands.

Company industry:
Other Business Support Services
Job role:
Marketing and PR

Market Research Intern

June 2019 - June 2019

DDB

Beirut, Lebanon

June 2019 - June 2019

conducted market research, consumer analysis & problem analysis; pitched problem solving decks & ideas based on the findings

Company industry:
Other Business Support Services
Job role:
Marketing and PR

Education

King’s College London, University of London

July 2024

July 2024

Master's degree, Marketing

United Kingdom

University of Balamand

December 2019

December 2019

Bachelor's degree, Mass Media and Communication

Lebanon

University of Balamand

December 2018

December 2018

Bachelor's degree, Medical Laboratory Services

Lebanon

Skills

Strategic Marketing
Expert
Strategic Marketing
Expert
Market Research
Expert
Market Research
Expert
Performance Based Marketing
Expert
Performance Based Marketing
Expert
Integrated Marketing
Expert
Integrated Marketing
Expert
Business Development
Expert
Business Development
Expert
Google Adwords
Expert
Google Adwords
Expert
Forecasting and Budgeting
Expert
Forecasting and Budgeting
Expert
Team Management
Expert
Team Management
Expert
Social Media Communication
Expert
Social Media Communication
Expert
Performance Management
Expert
Performance Management
Expert
Problem Solving and Decision Making
Expert
Problem Solving and Decision Making
Expert
Google SEO & SEM
Expert
Google SEO & SEM
Expert
Google Analytics
Expert
Google Analytics
Expert
Facebook Advertising
Expert
Facebook Advertising
Expert
Creative Services
Expert
Creative Services
Expert
Data Analysis & Interpretation
Expert
Data Analysis & Interpretation
Expert
E-Commerce
Expert
E-Commerce
Expert
Strategy Planning and Execution
Expert
Strategy Planning and Execution
Expert
Communication and Coordination
Expert
Communication and Coordination
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Adobe Creative Suite
Expert
Adobe Creative Suite
Expert
Media Management
Expert
Media Management
Expert
Stakeholder Relations
Expert
Stakeholder Relations
Expert
Marketing Collateral Development
Expert
Marketing Collateral Development
Expert
Business Intelligence and Analytics
Expert
Business Intelligence and Analytics
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Brand Marketing
Expert
Brand Marketing
Expert
Teamwork and Leadership
Expert
Teamwork and Leadership
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Performance for Mental Health Workshop, University of Balamand, Lebanon
Feb 2014
Lead Volunteer for Major Events, Josoor Institute, Qatar
Oct 2019
Internal Audit for ISO Certification, Qatar
Jul 2020

Hobbies and interests

Adventure/ Travel
Content Creation
Creative Writing
Film
Photography