Rachelle Thoren, Administration and Teaching Support

Rachelle Thoren

Administration and Teaching Support

Toddler Town British Nursery

Location
United Arab Emirates - Dubai
Education
High school or equivalent, English
Experience
7 years, 1 Months

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Work Experience

Total years of experience :7 years, 1 Months

Administration and Teaching Support at Toddler Town British Nursery
  • United Arab Emirates - Dubai
  • May 2015 to December 2018

Develop strong, lasting relationships with parents and children.
• Handle calls, parent correspondence and work filing for nursery.
• Conduct tours to showcase facilities to potential clients and provide guidance on joining
• Manage accounts receivables, including invoicing, fee collection and receipts using
QuickBooks system
• Assist with marketing materials for nursery such as posters/flyers and monthly newsletter
• Development of classroom material for children
• Monitor inventory, office stock and ordering supplies as necessary
• Act as a substitute teacher when required
• Assist with proofreading teacher’s reports to be sent out to parents.
• Coordinate with parents and children on setting goals for children in the nursery
• Provide guidance to teacher assistants on day-to-day activities
• Act as a point of escalation to concerned parents
• Assist management with staff recruitment
• Provide excellent customer service to Sprint Telecommunications clients
• Act as the first point of telephone contact for a customer
• Explain and resolve billing disputes with customer
• Assist customers in basic troubleshooting of phones and activation of new phone lines

Secondary English Teacher at Department Of Education
  • Philippines - Bulacan
  • November 2011 to March 2015

Education

High school or equivalent, English
  • at Polytechnic University of the Philippines
  • December 2018

courses: - National Licensure Examination for Teachers,

High school or equivalent, English
  • at University of the Eas
  • December 2018

Bachelor's degree, English
  • at Polytechnic University of the Philippines
  • May 2007

Specialties & Skills

ACCOUNTS RECEIVABLE
BILLING
CUSTOMER RELATIONS
CUSTOMER SERVICE
GESTIóN DE ARCHIVOS
INVENTORY MANAGEMENT
INVOICING
MARKETING MATERIALS
MICROSOFT OFFICE