HR - Compensation and Benefits Specialist
Mike Sport
Total years of experience :10 years, 11 Months
(500 staff + International Branches)
Duties:
•Develop recruitment plans based on Mike Sport organization Chart and staffing needs to select most appropriate recruitments matter to source candidates.
•Work closely with managers to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations.
•Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements
•Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent.
•Prepare and administer monthly payroll for the whole company & Sister’s companies.
•Assist in establishing and improving salary scale.
•Assist in establishing and improving compensation and pay methodology.
•Assist in establishing and improving budget, pay, and profit.
•Preparation of income tax preparation: R5, R6, R7, R10
•Preparation and monitoring of all NSSF activities, R3 & R4.
•Preparation of End of service indemnity.
•Manage the performance appraisal system on a yearly basis.
•Coordinate the training program of team member.
•Prepare the HR department's annual budget and business plan implementing projects accordingly
•Review and control salary structure for shops and the grading system for Head Office positions and newly created positions.
•Initiate and maintain an open communication channel with employees and managers; provide consultancy services to Human Resources Manager, Brand Manager and Retail Manager when employees are promoted.
•Perform field visits on regular basis and address HR issues with managers by coaching and providing advice on areas of improvement.
•Conduct exit interviews for leavers; generate and analyze reports related to separations.
•Developing policies and procedures.
•Handling foreigners related issues: renewal of annual residency including all medical and related papers.
•Preparing and updating employees’ job descriptions.
(500 staff + International Branches)
•Duties:
•Review, screen and contact candidates for interviews.
•Recruitment and selection of employees according to required profile.
•Prepare interviewing files.
•Conduct HR orientation to new employees explaining them the company’s policies and procedure.
•Prepare and administer monthly payroll for the whole company.
•Assist in establishing and improving salary scale.
•Assist in establishing and improving compensation and pay methodology.
•Assist in establishing and improving budget, pay, and profit.
•Preparation of income tax preparation: R6, R7.
•Preparation and monitoring of all NSSF activities, R3 & R4.
•Preparation of End of service indemnity.
•Preparation and monitoring of Annual leave balance.
•Preparation and monitoring of the attendance system.
•Preparation of all requested letters (Warnings, Work certificates, Salary attestation…)
•Preparation of employment Contracts document.
Maintain the Human Resources Management System by ensuring the continuous update of all HR transactions across all different system functions.
•Schedule and organize meetings, prepare agendas, send and take minutes of meetings.
•Put in place an efficient filling /data retrieval system to ensure continual access to updated data.
•Combine and summarize HR data, as well as draft various documents in order to support specific HR activities.
•Review incoming mail/calls and redirect them accordingly.
•Receive control and process employee’s weekly schedules. Validate, before entering attendance data on system.
•Identify all new employees’ finger prints on the punching machines, and giving them Uniform, Name tag, etc…
•Prepare employment agreements of new joiners upon acceptance.
•Receive, control and process annual leaves requests, sick leaves reports, leaves of absence, ensuring accuracy of all data and validity of signatures, before entering on system.
•Check annual and sick leave entitlements and balance for each employee, ensure annual leaves are cleared within timelines set by company policy.
•Ensure delivery of accurate reports upon request, such as Employment Certificates, Attestations & Warning Letters.
•Perform other duties that are aligned & related to the job scope.
Greet customers.
•Direct customer inquiries to appropriate party.
•Answer routine billing questions/issues from customers.
•Receive and process all payments according to standard procedures.
•Bill the customers for the goods they intend to purchase and cross-check the billed amount for any mistakes.
•Verify the goods with the items listed on the bill and procure payment form the customer.
•Check shoe pairs, swimming suits and every Item with two pieces.
•Make sure alarm tags are removed.
•Inform customers about services available (fidelity card, gift card etc.) and assess customer needs.
•Complete, process, and maintain applicable paperwork and records.
Answer phone calls and direct customer inquiries to appropriate party.
•Find out the customer's needs.
•Order merchandise from other branches upon clients’ requests.
•Call the client concerned when the item arrives from another branch.
•Process orders, forms, applications and requests.
•Register costumers’ complaints and address all queries effectively and promptly.
•Obtain and evaluate all relevant information to handle inquiries and resolve complaints.
•Direct requests and unresolved issues to the designated resource.
•Take & Show manufacturing defect merchandise to the purchasing department.
•Boost fidelity and gift card & explain its rules and regulations.
•Bag, box and wrap merchandise.
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