Department Manager
Shoppers Stop Ltd
Total years of experience :11 years, 11 Months
1. Handled Retail area of 50, 000 sft.
2. Managing a professional workforce of 145 no. in total.
3. Taking regular trainings in terms of Product Knowledge esp. in Apparels as well as soft skills in Customer Service.
4. Reviewing Department to analyze the floor status on day to day basis.
5. Major Focus on Floor performance & Targets and contributions to the store sales.
6. Monitoring & reviewing competitor’s activities / promotion plans to mobilize sales.
1. Handling Retail area of 40, 000 square feet.
2. Handling 75 most accepted brands in the fashion marketing.
3. Reviewing Department to analyze the floor status on day to day basis.
4. Major Focus on Floor performance & Targets.
5. Monitoring & reviewing competitor’s activities / promotion plans to mobilize sales.
1. Handling complete Men’ s wear.
2. Keenly involved in general operations of the store.
3. Delivering an International Shopping Experience.
4. Addressing the issues related to service and complaints.
5. Preparation of floor review to analyze the floor status.
6. Maintaining Store ambiance.
7. Security control to minimize stock pilferage.
8. Constant touch with the key business and operational Managers.
9. Managing a team of 35 Staffs in single shift.
1. Responsible of handling Eastern, North Eastern & North Indian Zones.
2. Looking after the comfort & security of all the passengers and tourists.
3. Handling all the Accounts and expenses on tour.
4. Building relationships with new travel agents at all tourist’s spots.
Commercial Garments Designing & Making was specialized subjects till my 12th grade along with Botany, Zoology & Chemistry as optional subjects.
Regular schooling up to 10th standard.
