Raed Dawod, Operations Team Leader

Raed Dawod

Operations Team Leader

Al Khaleej Auctions Organising

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Mechatronics Engineering
Experience
8 years, 8 Months

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Work Experience

Total years of experience :8 years, 8 Months

Operations Team Leader at Al Khaleej Auctions Organising
  • United Arab Emirates - Dubai
  • My current job since April 2019

Assisting the Manager in cars Sales/Purchase strategies.
- Negotiating and closing deals insuring proper profit margins.
- Train existing workforce and new recruits.
- Setting Sales/Purchase targets and motivating the team.
- Preparing monthly, quarterly and yearly reports.
- Maintaining current clients base and bringing in new leads.

Sales Engineer, Engineered Products at Pneumatic Systems Centre LLC
  • Oman - Sohar
  • February 2017 to March 2019

1- Conveying customer technical requirements to the Internal Engineering teams.
2- Demonstrating products, services and solutions to potential clients.
3- Offering after-sales support services.
4- Preparing reports for head office and General managers.
5- Identifying the customer's current and future requirements.
6- Maintaining current clients base and bringing in new leads.
7- Maintain receipts, records, and withdrawals of the stockroom.
8- Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control.

Sales And Technical Support Engineer at Arab Technical Group
  • Jordan - Amman
  • March 2016 to February 2017

1- Demonstrating how a product meets a client’s needs.

2- Providing sales support during virtual and onsite client meetings.

3- Preparing reports for head office and senior managers.

4- Negotiating tender, contract terms and conditions and closing the deal.

5- Calculated proper sizing of systems to provide for adequate cooling and heating. Coordinated blueprints from architects and engineers to ensure there were no conflicting obstructions when projects began. Supervised all phases of projects from design to completion.

6- Provided direct customer support for all technical questions regarding HVAC systems, including identifying and implementing energy saving improvements to facilities, preventative maintenance schedules, and basic troubleshooting. Analyzed existing systems to provide most cost-effective solution for repairs or replacements.

7- Prepared product sale contracts for presentation to clients for approval.

Shift Engineer at Al Moaseroon Plastic Industries
  • Jordan - Amman
  • September 2015 to March 2016

1- Designing maintenance strategies, procedures and methods.
2- Diagnosing breakdown problems.
3- Carrying out quality inspections on jobs.
4- Arranging specialist procurement of fixtures, fittings or components.
5- Working with specialist equipment, such as programmable logic controllers (PLC), which control machinery on factory Blow Molding line.
6- Monitoring and controlling maintenance costs.

Education

Bachelor's degree, Mechatronics Engineering
  • at The Hashemite University
  • January 2015

High school or equivalent, Mechatronics Engineering
  • at High School Scientific Branch, Sands National Academy
  • January 2009

Specialties & Skills

Business Development
Public Relations
Leadership
Customer Service
CUSTOMER RELATIONS
MICROSOFT OFFICE
SALES SUPPORT
BUSINESS DEVELOPMENT
CLOSING
COMMUNICATION SKILLS
CONTRACT MANAGEMENT
CUSTOMER SUPPORT

Languages

Arabic
Expert
English
Expert
French
Beginner