General Manager
Aqua Industrial & Investment Group.
Total years of experience :23 years, 9 Months
FMCG, Plastic Manufacturing, Logistics, Distribution Amman, Aqua Industrial & Investment Company is one of the largest manufacturers and distributors of drinking water in Jordan & Qatar along with other investments& Subsidiary companies in various large FMCG, Agriculture, It has around 400 employees & 140 heavy and light distribution vehicles (http://www.sabeelwater.com/)
•Oversee day-to-day operations
•Strategic Planning & Development To ensure right customer approach by adopting new international market trends, Investigating competitor performance, liaise with operational departments & subsidiaries (sales, distribution, Real estate, Olive oil production &Export )to enhance selling & market performance, reviewing and prioritizing strategic initiatives to
Developed the Supply chain process successfully diversifying supplier base, searching for high quality and afordable raw materials in both local, regional and international markets, and driving cost structure improvements and financials payment terms, also finding reliable and trusted shipping and logistics agents to insure the stability of raw material stock and inventory, follow up on product life span from purchasing raw material, to manufacturing process, packing and sorting through out handling and distribution, reaching to the final destination.
•Communication strategy efort maintained good relations with key PR firms, main customer accounts, Suppliers, government oficials and investors;
•represented the company within media outlets and public events.
•Achieved significant, sustainable and growing returns to shareholders over the past decade.
•Responsible for the financial (P&L) performance and decision making within the company, jointly with the CEO and BOD.
•Reported to CEO and conducted monthly and quarterly presentations to the BOD pertaining to business development opportunities, financial performance, operational improvements, and growth and internal initiatives.
•creating new distribution outsourcing channels to improve the distribution of products and enhance the distribution service in order to give the clients a prompt on time delivery.
•Direct supervision of procurement department and signing purchase orders based on market needs (seasonal supply & demand) also raw material prices, the Adjustment and upgrading of a local made software (Moatmad) was done with my vision and supply chain map to give all needed data, purchase orders, inventory, payment terms and financials, prices and distribution.
•Drove year-over-year business growth while leading operations, strategic vision and long-range planning. 2010-2017 Head of Operations
•Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
•Direct supervision of factory ( Production, raw material, QA, procurement).
•Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
•Coordinate customer service operations and find ways to ensure customer retention
•Concluded the acquisition of Al Disi, A major competitor
•Overlooked the operations department, revamped procedures and hired new managers and staf that successfully handled newly acquired market share, and aligned the firm for introduction of new products.
•Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
•Manage contracts and relations with customers, vendors, partners and other stakeholders
•Managed directly distribution department.
•Trained the internal HACCP & ISO 22000 teams and acquired both certificates in record time.
•Oversee recruitment and training of new employees.
•Mentor and motivate teams to achieve productivity and engagement
Planned and implemented market entry into Qatar, managed the ensuing growth in the Qatari market by directly overseeing the new enterprise Set, enforced and optimized internal policies to maintain responsiveness to demands.
•Managed budget implementations, employee reviews, training, schedules and contract negotiations.
•18% average yearly growth in the Qatar project.
•New geographic market entry.
•Managed the operations of 911 delivery service (a subsidiary) of AIICO
Maximized eficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems
•Recruit, train and supervise staf
•Direct contact with clients & customers to ensure maximum customer satisfaction.
•Reviewing and assessing distribution fleet logs to minimize maintenance, and apply preventive maintenance to ensure full performance of fleet.
•Daily cash closing and inventory of goods with warehouse Manger and accounting supervisor.
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