Boutique Manager
Ali Bin Ali Group
مجموع سنوات الخبرة :27 years, 9 أشهر
Manager of 600 square Meter boutique two floors, with 6 staff controlling 12 brands from different countries.
Train the team
Customer service
Take care about accounts
Involve of buying from those brands
Strategies and marketing ideas
Action plans
Recruit new clients
Expert of jewellery and diamond and warch
As a Boutique leader : The most new I learned is buying from Geneva for 4 seasons, , , I'm involve in doing training for all staff, briefing, planing of achieving targets, action plans, hold events, dealing with VIP client each alone, accountant, inventory, business development, floor staff support all the time, holding the brand page in Instagram in Kuwait specifically.
As i'm specialist in watches and jewelries i have every day task :
1- check carefully my display and goods,
2-Displaying should be perfect and clean everyday
3- Give two of the staff training how to deal with jewelries, daily.
4- Briefing the staff about inspiration and stories behind and what are the newness.
5- Repair all watches and take care of maintenance and jewelery.
6- Do daily CRM and call my clients to find out how can i do the sales.
7- Cover my section while the manager is not exist.
I had a very good training with the archi french man( Joan Mari)same personality of Donald tramp.
As i'm the shop manager i'm the one whom should plane how i should do sales even i take care about the staff schedule< shop accounting & bank debiting money , sales, pricing, customers serves, repair watches, also take care about expired licences to renew .
i have good knowledge in gem stones and diamond
i used to work there as showroom manager, to take care about advertising &jewellery pricing & shop accounting, buying
I used to take care about customers, choosing goods from Lebanon factories, pricing the goods, dealing with watches companies, repair expensive watches, take care about shop licences, accounting, participating in a big exhibitions.
i used to product goods ( gold smith), accounting, staff schedule, meeting all gem stones & diamond traders
made gold designs and product goods
Excel sheet 2016 adavced 3 levels
diamond grading
Course in diamond ,gemstones,jewellries,gold assentials