رافائيل Lora, Learning and Development Manager

رافائيل Lora

Learning and Development Manager

Deutsche Bank

البلد
أسبانيا
التعليم
ماجستير, Master of Business Administration
الخبرات
26 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :26 years, 6 أشهر

Learning and Development Manager في Deutsche Bank
  • أسبانيا
  • أبريل 2014 إلى أكتوبر 2016

• Design of the talent acquisition and talent development strategy
• Budget & Service Providers management
• Performance management
Achievements:
• Implementation of training and management development programmes with an annual budget of 1, 5 million Euro.
• Recruitment and on-boarding of staff, fostering employer branding in the most relevant Universities and Institutions.
• Employee Survey management, supporting cultural change and employee engagement programmes

Human Resources HR Representative (HR Representative) في Deutsche Bank
  • أسبانيا
  • يناير 2004 إلى مارس 2014

• HR BP for Technology and Operations in Spain with over 400 HC
• Reporting to CIO, Corporate HR Manager and EMEA HR BP
• Board member of Group Technology and Operations Committee, Local & EMEA HR Committee
• Organizational design and effectiveness
• Leadership coaching & development
Achievements:
• Responsible for the complete employee life cycle, including workforce planning, recruitment, compensation & benefits administration, training & development, conflict resolutions, terminations and trade union negotiations, managing a 24 million Euro HR budget.
• Organizational design and governance model, ensuring efficient and cost-effective assignment of staff.
• HR advisor to managers on employee relation, HR policies and processes, and employment legislation.
• Performance appraisal, compensation and promotion process modelling to provide robust talent development and retention.
• Career and succession planning with internal promotions from CIO, Area and Department Directors positions.
• Coordination of international expatriate programmes to and from US, Russia, Switzerland, Germany, UK, France, India, etc.
• Project management, designing and implementing high performance culture and innovation programmes to achieve digital transformation, operational excellence and organizational change, applying lean and agile management, considered best practice in EMEA.

Retail Banker في Deutsche Bank
  • أسبانيا
  • مايو 1993 إلى ديسمبر 2003

• Coach/Sales Trainer for Levante-Baleares region
• Branch director
• Business management
Achievements:
• Trainer and coach of the sales force in the Levante-Baleares region of Deutsche Bank with 148 employees, improving efficiency of the region from 8th to 2nd position.
• Business and people management of a branch with 4 employees, increasing 300% of Assets under Management and 80% customers

Public Relations Coordinator في Universal Exhibition Sevilla 1992
  • أسبانيا
  • يناير 1990 إلى ديسمبر 1992

Supervision and execution of protocol events with Royal Houses, Heads of States, etc. celebrated during the Universal Exhibition of Seville - Spain in 1992.

الخلفية التعليمية

ماجستير, Master of Business Administration
  • في Universidad Europea
  • أكتوبر 2017

Strategic Management Financial Management Operations Management Marketing Human Resources Management Development Program Strategic Innovation

Specialties & Skills

HR Strategy
Culture Change
Learning and Development
Talent Development
Organizational Development
HUMAN RESOURCES
COMMUNICATION SKILLS
CUSTOMER RELATIONS
PERFORMANCE MANAGEMENT
LANGUAGES
CONFLICT MANAGEMENT

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس
الالمانية
متمرّس
الايطالية
متمرّس
الاسبانية
متمرّس

التدريب و الشهادات

Banking and Financial Markets (تدريب)
معهد التدريب:
ESADE
تاريخ الدورة:
April 2014
المدة:
120 ساعة
Agile Management (تدريب)
معهد التدريب:
U.C. Berkeley
تاريخ الدورة:
July 2017
المدة:
32 ساعة
Lean Process Management (تدريب)
معهد التدريب:
Lean Management Institute
تاريخ الدورة:
November 2016
المدة:
240 ساعة