Rafael Paolo Malonzo, Graphic Designer

Rafael Paolo Malonzo

Graphic Designer

Freelancer

Location
United Arab Emirates - Dubai
Education
Diploma, Tourism & Hospitality Management
Experience
14 years, 3 Months

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Work Experience

Total years of experience :14 years, 3 Months

Graphic Designer at Freelancer
  • United Arab Emirates - Dubai
  • My current job since January 2021

• Developed high-quality, creative graphics for diverse company needs.
• Selecting the style of images and text and size of type to be used.
• Reviewed layouts and marked changes to improve final results and meet promotional targets.
• Manage the resources and schedules for on-time delivery of different design stages.
• Worked exclusively on one-off creations, collaborating with clients to organize the final design.
• Arranging page elements for screens and printed media and determining text and image size for each page.
• Making an animation frame of the digital screen for the social platform and selected digital screens.

LAYOUT DESIGNER at MEMAC OGILVY AND MATHER
  • United Arab Emirates - Dubai
  • January 2018 to December 2020

• Conceptualizing designs for logo, gif animation, short video clips, and social media channels to promote product brand
• Designing creative advertising content for various media including medical detail aid, flyers, posters, and product packaging while ensuring maximum brand awareness for the market or target audience.
• Incorporated feedback from internal creative teams, client servicing, and art directors to optimize designs.
• Managed resources and schedules for on-time delivery of different design stages.
• Kept a complete archive of graphical images, photographs, and previously completed works.
• Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
• Modifying page graphics to work with the images and text
• Making an animation frame of the digital screen for the social platform and selected digital screens
• Creating design works and being responsible for elements of products or campaigns that includes print, digital, and a short video clip for social media posting.

Creative Coordinator at MEMAC OGILVY AND MATHER
  • United Arab Emirates - Dubai
  • January 2013 to December 2018

• Working closely with the Studio Manager to ensure accurate and timely processing of all studio work and assist in resolving any related concerns.
• Coordinating between Account Executives and Designers about the approved artworks.
• Regularly tracking and updating project statuses for timely deliveries. Identifying & communicating any potential issues that may cause delays in the delivery timings. (image licenses, copy changes, visual changes)
• Managing studio’s image stock collections to ensure accurate billing of the client that requested it.
• Working with printing shops, verifying print specifications to lessen the issues during the production
• Organizing the job bags with precise job orders, client’s name, and brand with project name or easy locating when needed.
• Initiative to help the designer with mounting and packaging all their entries on various awarding bodies.
• Working with print suppliers and ensuring accurate billing and following up with payments.

Bartender at Emirates Leisure Retail
  • United Arab Emirates - Dubai
  • April 2012 to December 2012

• Ensuring that the bar area is fully equipped with tools and products needed for mixing beverages and serving guests, preparing inventory or purchase requisitions as needed to replenish supplies
• Serving snacks or food items to guests seated at the bar when appropriate
• Mixing drinks, cocktails, and other bar beverages as ordered and in compliance with company standards.
• Handled customer payments, reported tip amounts, and balanced cash drawers.
• Distributed refunds and remade incorrect drinks to improve customer satisfaction.
• Promoted featured drinks and food specials through social media platforms to encourage sales.
• Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions.
• Recommended house specials to new patrons to boost revenue.
• Utilized strong menu knowledge to recommend beverage pairings with food orders.

Waiter at QUEEN ELIZABETH II CONFERENCE CENTER
  • United Kingdom - London
  • September 2010 to February 2012

• Greeted guests, recorded orders, and coordinated well-timed delivery to reduce delays.
• Worked with FOH staff to coordinate smooth presentation and service at each stage of meals.
• Reviewed IDs to verify age requirements for alcohol purchases.
• Managed alcohol service with careful attention to customer consumption and safety.
• Replenished dining area supplies throughout shifts to keep team members efficient and guests satisfied.
• Promoted a clean and safe dining environment, quickly reporting and resolving spills or hazards.
• Checked in with guests periodically to confirm satisfaction with food, drinks, and service
• Polished glassware and silverware, rolled silverware, and set up tables.
• Enforced compliance with company policies and health and safety standards.

Suite Attendant (VIP) at O2 ARENA
  • United Kingdom - London
  • September 2010 to February 2012

• Efficiently handling 5-10 VIP suites of the concert arena.
• Providing friendly and courteous customer service at all times
• Responsible for the assigned station and performing duties as assigned according to each event
• Completing the checklists for each room, including wiping down high-touch areas, dusting surfaces, and ensuring the room were clean entirely.
• Offering guests above-and-beyond support for room needs, as well as finding amenities and obtaining the needs and requests of the guests.
• Checking of rooms carefully for guest items and safety hazards during the concert in the VIP suites
• Relayed food and drink orders to kitchen staff using clear communication.
• Supporting the team to provide excellent service consistent with guest expectations.

Food Attendant at CHELSEA FOOTBALL CLUB
  • United Kingdom - London
  • January 2010 to February 2012

• Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
• Transported food products, cleaned tables and counters, and stocked dining room supplies.
• Communicated customers’ menu choices and special requests to kitchen staff.
• Picked up trash and removed spills promptly to keep the dining area clean.
• Restocked stations regularly to promote team productivity and meet customer needs.
• Cleaned and reset tables quickly to maximize capacity.
• Keep the hostess team informed of table progression and availability.
• Gained familiarity with menu ingredients and cooking processes to manage customer inquiries.

Education

Diploma, Tourism & Hospitality Management
  • at School of Travel
  • December 2011

January 2010 - December 2011 School of Travel, Tourism & Hospitality Management Gresham St., London, England, U.K

Bachelor's degree, Culinary Arts
  • at DE LA SALLE-COLLEGE OF SAINT BENILDE
  • February 2009

DE LA SALLE - COLLEGE OF SAINT BENILDE Bachelor of Science in Hotel, Restaurant, and Institution Management May 2005 - February 2009

Specialties & Skills

Supervising
Administration
Listening Skills
Coordination
Adobe Creative Suite
CLOSING
FINANCE
GREETING
INVENTORY
PRINTING
Customer Service
TRAINING
MS Word, Excel, Powerpoint
Adobe Photohop
Fidelio Micros
Adobe Indesign
Adobe Illustrator
OS WINDOWS

Languages

English
Intermediate
Tagalog
Expert

Training and Certifications

IELTS (Certificate)
Date Attended:
January 2011
Valid Until:
January 2013
Internship 2.0 (Training)
Training Institute:
Hyatt Hotel Casino Manila
Date Attended:
August 2008
Duration:
700 hours
Bussaracum Cooking Training Thailand (Certificate)
Date Attended:
October 2007
Valid Until:
January 9999
Internship 1.0 (Training)
Training Institute:
Dome Cafe Podium
Date Attended:
April 2008
Duration:
400 hours

Hobbies

  • Reading Daily Horoscope to spice up my day.
    Just Reading it to lessen the negative vibes that surrounds me.
  • Reading Books, Cooking, Baking and Cake Decorating