Customer Experience Lead
My Clinic
Total years of experience :9 years, 3 Months
-Developing creative campaign concepts
-Developing campaign proposals
-Executing social media campaigns that includes content, ads, influencers, videos, info-graphs, competitions, event coverage, etc
-Briefing the responsible parties
-Meeting the client regularly for campaign updates
-Generating digital campaign reports (ongoing status updated & end of campaign reports)
-Meeting clients and managing expectations & submitting all deliverables in a timely fashion
-Budgetary control and following up with cost estimates, invoices, etc
-Constantly communicating with, briefing & following up with community managers, account managers, copywriters, producers, suppliers, etc
-Responsible for increasing revenue for the agency
creating, managing, updating social media accounts.
customer service.
tracking sales and inventory
Proofreading and editing surveys
Translating documents
Creating Visa requirements and relocation brochures
Completing employee contracts
Creating calendars
Setting up meetings
Class teacher as well as English, science, social studies and math teacher
Prepared weekly Agenda, team artwork and parent teacher meetings
Supervised lunch and recess hours
Volunteer
Supervised and controlled guest seating and rule reinforcement during activities in the auditorium
Managing and organising employee files and information
Helping in the recruitment of potential company employees
English and Translation Department, Literature Stream
Possible B.S. 2012 — Present Typing proficiency Trained in teaching and developing