Lead Human Resources
Bahri
Total years of experience :23 years, 11 Months
Organized a culture change program with TTM Associates for 250+ members of staff in Dubai, UAE.
Effectively implemented HR Shared Services.
Learning & Development - responsible for research on training providers, signing up corporate agreements and organizing employee trainings in coordination with the business and develop learning curriculum that cater to employees' learning needs and role requirements.
Provide HR advisory service to the Business Unit (BU) Management and employees in the area of responsibility to optimize the performance of the unit.
Establish effective Vendor Management processes that help in negotiation, procurement, evaluation or prescribing Service Level Agreements (SLAs) of contracts.
Participate in designing and execution of the short and long term HR strategy within the context of the 5-year strategy for the Business Unit. Plan, direct and oversee all HR related processes and activities to achieve the HR objectives.
Responsible to launch change initiatives in collaboration with Communications & Corporate HR-Riyadh.
Administer “Maher” training programme (Saudization program), hiring and management of Saudi nationals.
Facilitate and ensure talent management initiatives for the BU are successfully completed and aligned to the overall talent management initiatives of Bahri.
Provide functional advice in all HR matters to the BU in line with HR policy and procedures, and best practices. Support BU in achieving its objectives through HR programs.
Oversee the employee life-cycle (employment processing, on-boarding, internal transfer, promotion, termination and exit interviews etc. both in practice and HRIS perspective).
Set up corporate deals as part of enhancing employee benefits and services while maintaining long-term relationships.
Leading the HR Operations team in daily HR activities ensuring adherence to the UAE labor law and keeping abreast of any legal changes and HR trends.
Manage annual team-building event.
Train and coach team members and execute performance management for the team.
Correct performance issues.
Involved in the design and implementation of new HR Systems functions and reports on the HRIS (Oracle ERP, SAP, and Shipnet). Deployed attendance, benefits administration, performance management and employee self-service module.
Maintain HR & Administration budget and liaise with the Planning and Budgeting Group in terms of budget accountability and utilization.
Process compensation and benefits projects to assist in making recommendations to Senior Management.
Participate in salary surveys (Mercer, Precious Associates etc.) and conduct analysis to ensure compensation and benefit plans support corporate strategies and values.
Worked on RFPs (Request for proposals), scope and liaised with IT and Accounting in ensuring phased implementation of project initiatives.
Successfully migrated and implemented the HRIS application (Shipnet-HR module) from the old application platform.
Ensuring UAT (User Acceptance Tests) tests are conducted prior to production level deployment.
Oversee processing, and maintain employee and payroll details on HRIS (Shipnet, and Oracle ERP).
Managed the Annual Cost of Living report and involved in organizing annual employee engagement survey.
Involvement in all or any combination of personnel administration, compensation, performance management, benefits, medical insurance, grievances, as well as other functions in sensitive areas requiring immediate action.
Part of the committee recommending the company medical insurance scheme including renewal of policy.
Led the Communications task force to tackle organizational changes and successfully launched Vela’s 5 core values: Teamwork, Integrity, Development, Excellence and Safety (TIDES).
Developmental Assignments:
Planning & Budgeting Advisor, Planning & Budgeting Group-- Aug 2013 - Feb 2014
Planning & Program Analyst, Marine Operations Department-- Mar - May 2012
Marine Planning Analyst, Marine Planning & Analysis Department-- Jul - Aug 2011
Building relationship and liaising with various vendors like Bloomberg, Reuters, Ducont and FinEng oversees offices and inter-departments like information technology, PMO, operations, treasury across the bank; for private banking projects.
Worked with the Head of Investments Advisory and Products, and the Head of Family business for successful trading platform setup, to deal with ETF (Exchange Traded Funds), structured notes, equity, mutual funds etc.
Reporting to the Head of Sales for all private banking projects; to enhance sales revenue.
Project Manager for Private Banking software from business needs & gap prioritization to URF (user request form) implementation taking into accounts the operating parameters and project costs.
Understand the business requirements with the stake holders and create project proposals with clear and concise goals and objectives.
Actively involved in RFP (Request for proposal) writing and proposals evaluation.
Manage project financials and track running cost with the Project Management Office.
Project planning, requirements gathering & validation, impact analysis, conducting UAT (User Acceptance Tests) and managing implementation of the Private Banking system - Telesto, Microsoft CRM, and Oracle i-flex.
To extend project management best practice approaches & principles of scope, cost, schedule and resource to aid planning and control.
Liaise with responsible personnel on ‘checkpoint’ type reports to identify progress against planned project life cycle, and escalate non-delivery or delay in deliverables.
Establish and manage performance metrics such as SLA's and KPI's.
Administered Information Security personnel and oversee their functions. Implemented the “role-based access control (RBAC)” concept.
Knowledge and experience in IT - RCSA (Risk Control Self Assessment) for smooth internal processes; helps in justifying & submitting information security and compliance matters with the regional audit team for Annual Risk Review.
Monitored and exercised business continuity and disaster recovery initiatives for various departments like, operations, treasury, and call center etc.
Liaise with regional teams for implementation of business continuity framework and monitor operations during crisis.
SME - MENA region for VTM (Vulnerable Threat Management); part of a 6 member country team representing UAE.
Project Team Leader - Technology; DIFC branch setup and EBU (Electronic Banking Unit) setup as part of Citi’s branch expansion within UAE. 6 EBUs and DIFC setup on schedule.
Information security, integration, implementation, configuration and problem solving methodologies.
Created workflow processes for various functions within the Technology Infrastructure division.
In-depth engineering, management, and interface experience, including extensive technological and user support functions with high-profile customers.
Consultant; technical and administrative functions in terms of customer training.
Marketing Strategy. International Business, money and banking. Managerial Accounting. Quality & operations management. Ethical considerations. Advanced managerial economics. Addressing business research methods. Legal issues in business. International management.
Modules completed: Developing yourself as an effective HR Practitioner Understanding organisations and the role of HR Recording, analysing and using HR information Resourcing Talent Supporting good practice in managing employment relations Supporting good practice in performance and reward management Supporting change within organisations Delivering L&D activities
1. The Basics of Organisational Behaviour and its Relation to Management 2. Stress and Well-Being at Work 3. Contemporary Theories of Motivation 4. Organisational Control and Reward Systems 5. Job Design and Employee Reactions to Work 6. Understanding Work Group Dynamics and Group-Based Problem-Solving 7. The Influence Processes in Organisations: Power, Politics, Leadership and Entrepreneurship 8. Organisational Design and New Forms of Service-Driven Organisations 9. Managing Transitions: Organisational Culture and Change 10. 21 Key Concepts (Author’s List)
Computer Systems Engineering