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Rafia Mohsin, Operations Lead

Rafia Mohsin

Operations Lead·Jinnbyte,

Pakistan

Bachelor's degree, Administration

Work experience

Total years of experience: 2 years, 7 months

Operations Lead

October 2024 - December 2025

Jinnbyte,

Lahore, Pakistan

October 2024 - December 2025

Design & Prototyping: Designed web interfaces, mobile apps, dashboards, and wir eframes in Figma, ensuring
design system consistency across digital products.
Client Feedback & Revisions: Resolved cl ient feedback and comments in Figma, implementing design
modifications under supervisor approval.
Requirement Gathering: Participated in PM-led al ignment meetings with cross-functional teams to translate
project specs into actionable design tasks.
Workflow & Handoff Management: Managed task pipel ines in Asana, tracking approval stages and routing verified
design tickets to developers and QA teams.

Company industry:
IT Services

HR Intern | Operations Assistant

January 2023 - January 2024

Kyaas Solutions,

Lahore, Pakistan

January 2023 - January 2024

Operations Support: Tracked candidate pipel ines and maintained database integrity in MS Excel and enterprise HR
systems.
Meeting Facilitation: Scheduled and hosted inter-departmental digital (Zoom, Google Meet) and onsite meetings.
Workflow Execution: Supported onboarding activ ities and monitored dai ly operational progress.

Company industry:
IT Services

Records & Admin Support

December 2020 - January 2021

Descon Engineering

Lahore, Pakistan

December 2020 - January 2021

Database & Records: Maintained employee database accuracy, attendance records, and digital fi ling systems.
Administrative Support: Executed document verification, scanning, and operational filing.

Company industry:
General Engineering Consultancy

Intern

January 2020 - January 2020

Bank Alfalah

Lahore, Pakistan

January 2020 - January 2020

C ompliance & Verification: Verified customer documentation to ensure strict regulatory compl iance during
account onboarding.
Data Entry: Maintained precise data entries in core banking systems.

Company industry:
Banking

Education

University of the Punjab

December 2021

December 2021

Bachelor's degree, Administration

Pakistan

University of the Punjab

March 2019

March 2019

Bachelor's degree, Commerce

Pakistan

The Punjab Group of Colleges

February 2017

February 2017

High school or equivalent, Pre-Engineering

Pakistan

Govt. Girls High School

March 2015

March 2015

High school or equivalent, Science

Pakistan

Skills

BUSINESS ADMINISTRATION

Intermediate

BANKING

Intermediate

DASHBOARD

Intermediate

DATA COLLECTION

Intermediate

DATA INTEGRITY

Intermediate

E COMMERCE

Intermediate

ENGINEERING ANALYSIS

Intermediate

GRAPHIC DESIGN

Intermediate

OPERATIONS

Intermediate

WORKFLOW AUTOMATION

Intermediate

Languages

English

Expert

Arabic

Beginner

Urdu

Expert