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Rafiq Al Qubbaj, Supply Chain Advisor

Rafiq Al Qubbaj

Supply Chain Advisor·Al Qubbaj For Financial Services

Saudi Arabia

Master's degree, Accounting

Work experience

Total years of experience: 17 years, 5 months

Supply Chain Advisor

January 2023 - Present

Al Qubbaj For Financial Services

Amman, Jordan Hybrid

January 2023 - Present

Advising CEOs and leadership teams on supply chain transformation, operational strategy, and business
optimization.
• Delivered strategic supply chain and operations advisory to over 20 companies across sectors, improving
scalability, resilience, and profitability.
• Led operational and process assessments, identifying root causes of inefficiency and implementing
performance-driven improvement plans.
• Designed data-driven optimization frameworks to enhance productivity, reduce lead times, and improve working
capital utilization.
• Partnered with senior stakeholders across procurement, logistics, and operations to implement cross-functional
efficiencies and cost controls.
• Embedded Lean and Continuous Improvement practices, driving organizational efficiency and change adoption.

Company industry:
Accounting

Commercial Supply & Operations Manager

January 2022 - January 2023

Zimmer Biomet

Riyadh, Saudi Arabia

January 2022 - January 2023

Directed national supply chain operations and logistics strategy for a leading global medical device manufacturer.
• Rebuilt and optimized the Order-to-Cash (OTC) process, improving efficiency, service quality, and financial
accuracy.
• Managed end-to-end operations, including customer service, logistics, and fulfillment, ensuring SLA compliance
and on-time delivery.
• Led 3PL operations (distribution, warehousing, customs), achieving 15% logistics cost reduction and improved
service reliability.
• Conducted E&O inventory risk assessments, reducing working capital exposure and safeguarding P&L
performance.
• Implemented KPI-driven governance and cost-control mechanisms, improving transparency and supply chain
visibility.

Company industry:
Medical & Healthcare Equipment

Head of Operations

November 2018 - January 2022

Johnson & Johnson Vision

Riyadh, Saudi Arabia

November 2018 - January 2022

Spearheaded supply chain, logistics, and operational excellence initiatives across Saudi Arabia and the MEA region.
• Directed end-to-end operations including demand planning, inventory, warehousing, logistics, and customer
fulfillment.
• Improved Perfect Order Rate to 95%+ and reduced regional stockouts by 25%, ensuring consistent product
availability.
• Oversaw demand forecasting and S&OP processes, aligning sales, supply, and operations to business goals.
• Launched 3 new warehouses valued at SAR 14 million, expanding market coverage and strengthening
distribution capacity.
• Ensured regulatory compliance (SFDA), license renewals, and risk-free import operations.

Company industry:
Other Healthcare Services

Mena Demand Planner

January 2016 - October 2018

Smith & Nephew

Riyadh, Saudi Arabia

January 2016 - October 2018

Owned the regional demand planning and forecasting process, aligning supply and commercial strategies across
KSA and MENA.
• Led S&OP alignment, improving forecast accuracy by 22% and reducing excess inventory by 15%.
• Provided regional demand visibility through monthly planning and risk analysis reports.
• Partnered with supply and commercial teams to ensure balanced stock availability across markets.

Company industry:
Other Healthcare Services

Sales & Operational Analyst

January 2014 - January 2016

Smith & Nephew

Riyadh, Saudi Arabia

January 2014 - January 2016

• Managed commercial and demand planning operations across multiple sales divisions.
• Conducted inventory and forecast performance analysis, supporting sales and operational decisions.
• Oversaw quotation management and GP analysis, driving pricing competitiveness and profitability.
• Led SGH tenders and ensured full compliance across submissions and financial terms for the orthopedic
healthcare sector.

Company industry:
Other Healthcare Services

Supply & Operations Officer

January 2011 - January 2014

Saudi Siniora Trading Company

Riyadh, Saudi Arabia

January 2011 - January 2014

• Played a key role in establishing core sales and supply chain systems, reporting frameworks, and performance
tracking tools.
• Developed the annual forecast and budget, aligning operational targets with business growth objectives.
• Directed stock control and logistics operations to ensure uninterrupted supply and cost efficiency.

Company industry:
FMCG

Supply Chain Officer

January 2009 - January 2011

General Trading Company

Amman, Jordan

January 2009 - January 2011

• Managed procurement, logistics, and customs operations, ensuring cost-effective and compliant imports.
• Negotiated supplier pricing and payment terms, achieving measurable cost reductions.
• Acted as the main liaison between suppliers and internal teams, ensuring seamless communication and
performance tracking.

Company industry:
Retail & Wholesale

Education

Amman Arab Open University

August 2026

August 2026

Master's degree, Accounting

Jordan

University of Petra

January 2009

January 2009

Bachelor's degree, Marketing

Jordan

Bayt.com tests

IQ Test

Administrative and Support Service

Skills

Sales Targets
Expert
Sales Targets
Expert
Sales Analytics
Expert
Sales Analytics
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Stock Control
Expert
Stock Control
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
operation
Expert
operation
Expert
negotiation
Intermediate
negotiation
Intermediate
order
Expert
order
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DRIVING
Expert
DRIVING
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
SUPPLY CHAIN
Expert
SUPPLY CHAIN
Expert
TENDER
Expert
TENDER
Expert
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
ERP
Beginner
ERP
Beginner
MICROSOFT ACCESS
Beginner
MICROSOFT ACCESS
Beginner
MICROSOFT EXCEL
Beginner
MICROSOFT EXCEL
Beginner
supply chain management
Expert
supply chain management
Expert
logistics
Expert
logistics
Expert
materials
Expert
materials
Expert
logistics planning
Expert
logistics planning
Expert
warehousing operations
Expert
warehousing operations
Expert
Stock Control
Expert
Stock Control
Expert
Sales Analytics
Expert
Sales Analytics
Expert
Sales Targets
Expert
Sales Targets
Expert
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
CUSTOMER DEMAND PLANNING
Intermediate
CUSTOMER DEMAND PLANNING
Intermediate
DEMAND PLANNING
Intermediate
DEMAND PLANNING
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
INVENTORY PLANNING
Intermediate
INVENTORY PLANNING
Intermediate
MEDICAL DEVICES
Intermediate
MEDICAL DEVICES
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
SUPPLY MANAGEMENT
Intermediate
SUPPLY MANAGEMENT
Intermediate

Social profiles

Languages

Arabic

Expert

English

Expert