Executive - Administration
Fujitec India Private Limited
Total years of experience :8 years, 6 Months
• Coordinates office operations such as meetings, communications, events, and reports.
• Maintains extensive files and records for the unit. Maintains accurate calendars, schedules, and key dates.
• Collects data for, prepares, and distributes reports and presentations using appropriate technology. Runs basic system queries and reports to provide data.
• Updates office databases, lists, and files to ensure completeness and accuracy; maintains current information on manuals, and other materials.
• Provides clear communications on the Executive’s behalf both within and outside the unit.
• May perform related duties as assigned; may participate in special projects and efforts to improve unit effectiveness.
• Participates in organizing and implementing special events including conferences and receptions.
• Drafts documents such as legislative bill memos and maintains files/records and time sensitive information.
• Specially recruited for preparing Budget, Business Plan and KPI.
• Was responsible for manpower planning, recruitment and organizational development.
• Organize and supervise all the administrative activities that facilitate the smooth running of an organization.
• In charge of all of the DGM’s needs: appointments, meetings, schedule, etc.
• Dealing with retail tenants to consolidate monthly Gross sales reports and audit reports. Responsible to invoice tenants eligible for turn over fees.
• Dealing with post and emails and monitor phone calls and control correspondences. Ensure filing systems are maintained and up to date & Define procedures for record retention.
• Arranging tickets booking, reservations & travels. Responsible for typing all the required forms, letters, correspondence letters both external and internal.
• Conduct job interviews and manage the activities and work quality of recruitment team. Regularly monitor and ensure updating department’s recruitment status. Facilitate selection of competent candidates at optimal cost and salary package.
• Assist selected candidates to resolve all queries and pre-joining issues. Ensure that all pre-joining requirements are completed. Identify and evaluate appropriate recruitment agencies.
• Oversight of all aspects of staff performance; performance evaluation, progressive discipline, mediation of staff disputes and grievance procedures in accordance with state and federal laws. Counselling staff about any problems they may have, either at work or personally.
• Contribute to the overall effectiveness of Human Resources Management and services. Responsible for analysing the skills and qualities required for each particular job and develop job descriptions and duty statements.
• Operating pay and benefits policies. Develop recruitment and manpower plans on a regular basis. Use a number of management information systems to record, maintain, plan and manage the organisation's human resources.
• KPI, Budget, Business plan roll out. Knowledge Management, P-CMM & ISO Process implementation.
• Established training programs for staff in regard to all aspects of workplace performance and professional development
• Handle Administrative duties such as preparing Internal Memos/ Notices. Maintaining all official records, Incentive & Overtime disbursement. Liaise with government authorities in acquiring immigration clearance / Residence stamping.
Helping clients to find suitable candidate to fill their vacancies for US H1B Cadre.
• Conducting phone interviews with prospective candidates. Describing the work duties, salary and benefits of a particular vacancy.
• Assisting with the recruitment and selection process.
• Background checks for all records to ensure they conform to the requirements of the data protection act.
• Reading all correspondence including inquiry letters, job applications and CVs that are sent in.
• Compiling the following data about employees: payroll - such as hours worked, taxes, pension contributions and also timesheets.
• Allocated human resources, ensuring appropriate matches between personnel.
• Liaise with government authorities in acquiring immigration clearance.
Analyzed statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
• Other responsibilities: Analyzing training needs to design employee development and health and safety programs, conducting exit interviews to identify reasons for employee turnover, developing, administering and evaluating applicant tests, identifying staff vacancies and recruiting, interviewing and selecting applicants.
• Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Negotiated bargaining agreements and helped interpret labour contracts. Facilitated change in organization to help transition all levels.
• Forecast future staffing and organizational needs and developed new programs to attract and retain staff.
Apprenticeship at Radisson Hotel GRT, Chennai, India. August 05 - March 06.
As part of my apprenticeship as hotel receptionist, I was responsible for welcoming guests, dealing with room bookings and cancellations, and handling general requests made by guests during their stay. Some of my duties were as to,
• Dealing with reservations by phone, e-mail, and face-to-face.
• Checking guests into and out of the hotel, allocating rooms and handing out keys.
• Preparing bills and taking payments.
• Taking and passing on messages to guests.
• Dealing with special requests from guests (booking theatre tickets or storing valuables)
• Answering questions about facilities in the hotel and the surrounding area.
• Dealing with complaints or problems.
• As part of my academic I was trained for the day-to-day management of a hotel and its staff. The commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house (reception, concierge, and reservations), food and beverage operations and housekeeping. In larger hotels, managers often have a specific remit (guest services, accounting, marketing) and make up a general management team.
Diploma in Aviation, Hospitality & Travel Management, Frankfinn Aviation Services Pvt. Limited, Coimbatore, India. June 05 -June 06. • This course helped me through all the skills and processes required to prepare me to work in the aviation industry as air cabin crew. Exploring the airline industry and terminology, responding to planned and unplanned emergencies on board, aviation operations, crew room duties, customer service, health, safety, security and the comfort of passengers. As part of my course I an in-flight training on Airbus 320 for 3 months, in New Delhi, India.
