Director of Operations
Crystal Plaza Hotel
Total years of experience :9 years, 6 Months
Training in food and beverages in a Subsidiary of The Ashok, New Delhi, Infosys, and Chandigarh.
Jobs & Responsibilities:
Gather and analyze statistics, Yield information, & all other relevant information in order to identify potential
new business, markets & trends, and to minimize risk
Responsible for Food & Beverage Cost Control; to control the fuel & food wastage & analyses food cost & age
variations.
MIS reports & Inventory control with Costing, developing & Implementing Hotel Rational Pricing (Rate
Value/Matrix) based on Competitor analysis for sleeping rooms & Banquet Space.
Introduce RUN of the HOUSE concept in order to attract bottom line revenue concern Limits.
Directs, Coaches, Support, supervise and evaluate the performance of all direct reports & follow their schedules
& complete the required task as per their job descriptions.
Record and analyze all refused, lost, cancelled and waitlisted business for both Guest Room & Conference,
Banquet(C&B) meeting Space.
Ensure Effective information gathering and analysis is conducted in order to identify and maximize on all
possible opportunities and minimize any risks.
Unified front-and-back of house staff to create a cohesive, cooperative team committed to premium guest service
& optimum profitability.
Participate in the preparation of the annual departmental operating budget &financial plans. Monitor budget
&control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management.
Store - control for stock re order/purchase stocking & new purchase requisitioning cycle. Daily purchase bills
verifications against purchase requisitions approved & looking after stores invoices, documentation for
accounting, miscellaneous papers work for operations.
Handling
courses: HACCP Implementation certified from
courses: HACCP Implementation certified from
courses: HACCP Implementation certified from
courses: HACCP Implementation certified from