raghda nabaa, pre sales and marketing coordinator

raghda nabaa

pre sales and marketing coordinator

Integral hotel supplies

Lieu
Jordanie - Amman
Éducation
Baccalauréat, comunications &electronics engineer
Expérience
11 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 2 Mois

pre sales and marketing coordinator à Integral hotel supplies
  • Jordanie - Amman
  • Je travaille ici depuis février 2016

Integral hotel supplies
|| Sales and Marketing coordinator || 02/2016 - present
Managing all the sales related activity of the company.
Handling a high volume of customer enquiries whilst providing a high
quality of service to each caller. Writing up accurate and grammatically
correct sales correspondence.
Tracking sales orders to ensure that they are scheduled and sent out on
time. Effectively communicating with customers in a professional and
friendly manner. Ordering and ensuring the delivery of goods to customers.
Supporting the field sales team.
Ensuring that staff uniforms and personal appearance are always clean and
professional.
Carrying out administrative tasks such as data input, processing
information, completing paperwork and filing documents.
Organizing sales promotional campaigns.
Contacting potential customers to arrange appointments. Speaking with
customers using clear and professional language. Resolving any sales
related issues with customers.
Completing the administrative needs of the Sales Department. Making
follow-up calls to confirm sales orders or delivery dates. Responding to
sales queries via phone, e-mail and in writing.
Accurately analyzing and assessing statistical data

Network operating center Engineer à digital destinations Company
  • Jordanie - Amman
  • septembre 2011 à septembre 2012

NOC Engineer who is responsible fro all the VOIP switch and all the incoming and outgoing calls

Customer service representative à Extensya
  • Jordanie - Amman
  • mars 2011 à septembre 2011

Customer service representative for fly dubai company i handeled all the incoming calls from the customers,

training engineer à jordan telecom group/orange
  • Jordanie - Amman
  • juillet 2009 à juillet 2010

training for a year under JEA training programme
I spent 2 months in alashrafeyah ( in the pilot )
and I spent 10 months in alabdali in the digital service department
I took courses in optical fibers, network analyser, modems, configuration modems, ccbs, intra GIS, and transmission,

training engineer à jordan telecom
  • Jordanie - Amman
  • juin 2006 à août 2006

under training program

Éducation

Baccalauréat, comunications &electronics engineer
  • à jordan university of science and technology
  • janvier 2007

graduating project with 90% degree it was about electro absorption modulator

Specialties & Skills

Technical Service
Customer Service
c++ language
excel, power pont,internet, matlab
network analayser

Langues

Arabe
Expert
Anglais
Expert

Adhésions

jordan engineering association
  • .......
  • April 2009

Formation et Diplômes

3 months training (Formation)
Institut de formation:
CCNA
Date de la formation:
December 2010