raghda nabaa, pre sales and marketing coordinator

raghda nabaa

pre sales and marketing coordinator

Integral hotel supplies

Location
Jordan - Amman
Education
Bachelor's degree, comunications &electronics engineer
Experience
11 years, 1 Months

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Work Experience

Total years of experience :11 years, 1 Months

pre sales and marketing coordinator at Integral hotel supplies
  • Jordan - Amman
  • My current job since February 2016

Integral hotel supplies
|| Sales and Marketing coordinator || 02/2016 - present
Managing all the sales related activity of the company.
Handling a high volume of customer enquiries whilst providing a high
quality of service to each caller. Writing up accurate and grammatically
correct sales correspondence.
Tracking sales orders to ensure that they are scheduled and sent out on
time. Effectively communicating with customers in a professional and
friendly manner. Ordering and ensuring the delivery of goods to customers.
Supporting the field sales team.
Ensuring that staff uniforms and personal appearance are always clean and
professional.
Carrying out administrative tasks such as data input, processing
information, completing paperwork and filing documents.
Organizing sales promotional campaigns.
Contacting potential customers to arrange appointments. Speaking with
customers using clear and professional language. Resolving any sales
related issues with customers.
Completing the administrative needs of the Sales Department. Making
follow-up calls to confirm sales orders or delivery dates. Responding to
sales queries via phone, e-mail and in writing.
Accurately analyzing and assessing statistical data

Network operating center Engineer at digital destinations Company
  • Jordan - Amman
  • September 2011 to September 2012

NOC Engineer who is responsible fro all the VOIP switch and all the incoming and outgoing calls

Customer service representative at Extensya
  • Jordan - Amman
  • March 2011 to September 2011

Customer service representative for fly dubai company i handeled all the incoming calls from the customers,

training engineer at jordan telecom group/orange
  • Jordan - Amman
  • July 2009 to July 2010

training for a year under JEA training programme
I spent 2 months in alashrafeyah ( in the pilot )
and I spent 10 months in alabdali in the digital service department
I took courses in optical fibers, network analyser, modems, configuration modems, ccbs, intra GIS, and transmission,

training engineer at jordan telecom
  • Jordan - Amman
  • June 2006 to August 2006

under training program

Education

Bachelor's degree, comunications &electronics engineer
  • at jordan university of science and technology
  • January 2007

graduating project with 90% degree it was about electro absorption modulator

Specialties & Skills

Technical Service
Customer Service
c++ language
excel, power pont,internet, matlab
network analayser

Languages

Arabic
Expert
English
Expert

Memberships

jordan engineering association
  • .......
  • April 2009

Training and Certifications

3 months training (Training)
Training Institute:
CCNA
Date Attended:
December 2010