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Raghda Zohny, student services coordinator

Raghda Zohny

student services coordinator·American university of middle east

Kuwait

Bachelor's degree, English Language and Media Translation Studies

Work experience

Total years of experience: 16 years, 9 months

student services coordinator

April 2017 - Present

American university of middle east

Al Ahmadi, Kuwait

April 2017 - Present

I am responsible for processing all tge studnets requests, papers and assigned to the departments.

I develop, implement all policies and procedures on a rangr of student affairs issuesas class absences, missing assignments, refund appeals and withdrawals.

I oversee marketing, administration for a range of special events.

I accompany studnets to the worldwide competitions, and represent the university all over the world.

I keep an uodated list of committees and track student committee involvement.

I work with deans and communicating all required of the college and major requirements.

Company industry:
Primary, Prep, & Secondary School
Job role:
Research and Development

Translator

April 2012 - March 2019

Home based work

Al Ahmadi, Kuwait

April 2012 - March 2019

I translate documents from English/Arabic/English in different fields.
Examples of the Projects I participated in:
- legal documents (contracts/ agreements)
- The Children and Youth Finance International Organization (CYFI) Translation Team for the "Global Money Week" Event
- Dubai Electricity and Water Authority (DEWA) Translation Team for one of its publications (Al Masdar Magazine)
- Translation works for (Life Makers Charity Organization), and (Marketech Group) Translation Office

Company industry:
Translation & Document Processing
Job role:
Teaching and Academics

Administrator

August 2011 - February 2012

Comfort For Bedding and Linen

Cairo, Egypt

August 2011 - February 2012

- Perform general office work, including but not limited to correspondence, copying, faxing, and mailing.
- Follow up all issues of the direct sales with the other departments (Purchasing orders, financial requests, branches` sales revenue), and reporting to the GM
- Responsible for the sales team (any HR related issues- travel arrangements- flight tickets and any reservation needed)

Company industry:
Textile & Apparel Production
Job role:
Administration

Personal Assistant To Ceo

August 2009 - July 2011

Wasla Contact Center

Cairo, Egypt

August 2009 - July 2011

1. Managing and organizing the filing system
2. Organizing and attending the staff management meetings and this may include typing the agenda and taking MOM.
3. Reporting the staff appraisals and performance management.
4. Recording any finance payment for the organization and managing its budget
5. Organizing the office layout and maintaining supplies of the stationery.
6. Coordinating and controlling all the activities of the office with the departments related effectively and efficiently which help the organization to achieve its goals with its satisfied customers.
7. I am also responsible for maintenance of calendar which would be referred by Board of Directors.
8. Due to my previous experience in Human resource department I also take part in HR activities and manage some of the activities in HR department as well as while my current job like employees contracts, HR hiring plans auditing, working on feedback of employees regarding changes in organization like facilities and more benefits needed, I also manage and take control of security issues and take care that security is maintained to the utmost level which is very vital for an organization.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Secretarial

Education

ALsun Faculty/ Ain-shams university

May 2009

May 2009

Bachelor's degree, English Language and Media Translation Studies

Egypt

Skills

Hiring
Expert
Hiring
Expert
Staff Management
Expert
Staff Management
Expert
Managing Budget
Expert
Managing Budget
Expert
Security
Expert
Security
Expert
Layout
Expert
Layout
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leadership, organizational skills, attention to details, reliability, time management
Expert
leadership, organizational skills, attention to details, reliability, time management
Expert
Hiring
Expert
Hiring
Expert
Staff Management
Expert
Staff Management
Expert
Managing Budget
Expert
Managing Budget
Expert
Security
Expert
Security
Expert
Layout
Expert
Layout
Expert

Languages

English
Expert