Raghida Khoury, Office Manager and HR Officer

Raghida Khoury

Office Manager and HR Officer

Arthur Murray Dance Studios

Location
Jordan
Education
Diploma, Certificate of attendance
Experience
17 years, 2 Months

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Work Experience

Total years of experience :17 years, 2 Months

Office Manager and HR Officer at Arthur Murray Dance Studios
  • Jordan - Amman
  • My current job since April 2018

As Executive Assistant

- Manage the GM’ calendar and time schedule.
- Perform various secretarial duties, follow-up, organize, and facilitate all administrative matters to the GM.
- Conduct public relation and communication
- Coordinate meetings; prepare agendas and minutes of meetings.
- Other tasks upon needs As HR Officer:
- Motivate and develop team members.
- Conduct performance appraisals.
- Handle payroll.
- Make sure all tasks are done within the dead line period.
- Make sure that all actions are taken within the Jordanian regulations.

Office Manager at Straight Light Consultants
  • Jordan - Amman
  • My current job since February 2019

- Prepare tenders and bids
- Prepare workshops and trainings
- Coordinate the team in order to fulfill their tasks
- Coordinate appointments and prepare meetings and managing the CEO’ calendar and schedule
- Organize meetings and prepare the minutes of meeting
- Conduct web. searches and collect information
- Purchase office supplies and equipment and maintain proper stock level
- Follow-up on emails and phone calls
- Other tasks

Executive Assistant at Amin Kawar & sons Co. WLL
  • Jordan - Amman
  • March 2015 to February 2018

- Provide comprehensive administrative support to the Director and the GM’s office
- Assist in the preparation of meetings of shareholders and managers.
- Conduct public relation and communication
- Translate emails, articles and other when needed
- Keeping Management updated about the statuses of employees and visitors.
- Assisting in arranging smooth travels for MD & GM.
- Ensuring that company information email has been attended.
- Other tasks and duties.

Executive Secretary and HR Assistant at East Gate for Library Services
  • Jordan - Amman
  • August 2012 to January 2015

(Sister Company of METALS)
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
- Compose, type, and distribute meeting notes, routine correspondence, and reports.
- Manage the General Manager’s calendar and time schedule.
- Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
- Be a liaison between employees and CEO.
- Perform other duties as assigned.

As HR Officer and Office Coordinator:

- Solve problems and be a liaison between employees and employer
- Ensure all policies and procedures are known and well understood.
- Handle attendance and all types of leaves and vacations.
- Conduct performance appraisals.
- Make sure that all actions are taken within the Jordanian regulations.
-Spread a positive environment between the employees
- Handle pay roll.
-Make sure all tasks are done within the dead line period.

Admin assistant and Human Resource officer at METALS- Middle East Tours and Limousine Services
  • Jordan - Amman
  • July 2010 to July 2012

As an Admin assistant: Started at the pre-launshing phase, Managed a team of 11 persons and start- up the business in a short period. Trained 7 drivers for hospitality and etiquette, 2 persons for sales and marketing. Assist the general manger with all his queries: meetings, minutes of meetings, solving problems, hotel and travel reservation, greet visitors, prepare and make presentations, answer phone calls, follow up on all issues and tasks.
As human resource officer: I am responsible of the HR Automated System, attendance, sickness, Leaves and vacations, rules and regulations according to Labor law, motivation of employees, create a new and positive environment of work and prepare the pay roll.

Executive Assistant and Translator at Al Asbat Translation House- Jordan, Amman
  • Jordan - Amman
  • July 2009 to June 2010

- Assist on all secretarial duties.
- Handle all types of correspondence.
- Arrange and organize translation courses.
- Translate documents and other papers.
- Prepare and select books for training.
- Assist the Human Resources Management on: Duty description, Assignment, recruiting, and train new employees.

HR and Office Manager at International Energy Consultant Enterprise- Jordan
  • Jordan - Amman
  • December 2006 to June 2009

- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Complete forms in accordance with company procedures.
- Compose, type, and distribute meeting notes, routine correspondence, and reports.
- Handle visitors and callers inquiries, and direct them to the appropriate persons according to their needs.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
- Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
- Provide services to customers, such as order placement and account information.
- Supervise other staff, and provide training and orientation to new staff.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Purchase all needed materials for the office (papers, ink, stationary, … tea, coffee, juice, … cleaning items, …).
- Motivate employees and make sure the work environment is positive.
- Prepare duty description, recruit and give short training to new employees.
- Be a liaison between employees and CEO.
- Follow up on vacations, leaves, sick leaves, , ,
- Prepare pay roll.
- Prepare and follow up on tenders.
- Audit all researches; Grammar, Spelling and Structure of phrase.

Education

Diploma, Certificate of attendance
  • at Partners - Jordan
  • November 2014

Office Management and Administrative support

Diploma, HR Management
  • at Cambrige University
  • October 2010

I have studied the Human Resource Management Diplomat at the British Council, Amman, Jordan, Via Cambridge University of London. I also have a diploma of Simultaneous translation 2009 Written translation from the Asbat Translation House in Jordan. A Computer course at the Computeach- Jordan, and an Appearance and Make up course by Yves Saint Laurant- Kuwait. As my original study was Arabic and French, I had an English course at the American Center-Lebanon.

Diploma, Simultaneous and written translation
  • at Asbat Translation House
  • May 2009
Diploma, Certificate
  • at Computeach
  • March 2003
Bachelor's degree, BA
  • at SJU Saint Joseph University
  • June 1987

Bachelor Degree / English Literature.

Specialties & Skills

Management
Attendance
MS Word
Web Search
Translating
Managing Time and solving problems
Write offical mails

Languages

English
Expert
French
Intermediate
Arabic
Expert