Rahila رحمن, Visa Officer/ Immigration Department

Rahila رحمن

Visa Officer/ Immigration Department

Embassy of Canada

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
دبلوم,
الخبرات
23 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 4 أشهر

Visa Officer/ Immigration Department في Embassy of Canada
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ يناير 2014

• Attending phone calls, take down any messages, forward calls
• Receiving guests
• Liaise with the courier, incoming and outgoing post
• Receiving different types of applications daily
• Arrange and check all the paperwork, documents provided
• Update the files in the system, review applicants files

Test Day Administrator/ Head Invigilator في British Council/ Cert
  • الإمارات العربية المتحدة - أبو ظبي
  • أبريل 2010 إلى مارس 2014

Managing the smooth process of IELTS examination (Listening, Reading and Writing).
Supervising the task assignments and duties of the invigilators.
Reporting and assessing different activities that might hinder the smooth running of the examination process.
Handling the examination papers for IELTS and reporting discrepancies if any.
Team building and Management exercises.
Training of new Invigilators.

Consular Section/ Secretary في Netherlands Embassy
  • الإمارات العربية المتحدة - أبو ظبي
  • سبتمبر 2013 إلى أكتوبر 2013

• Handling Visa, passport and other consular applications
• Assisting expat staff upon arrival/ departure with necessary administrative documents
• Answering phone calls, receiving guests and providing other clerical support
• Arrangement of appointments, sending out invitations and reminders
• Bookings of travel, hotels and making LPO’s
• Provide full administrative assistance, cash handling
• Organize and manage the calendar
• Assist the Ambassador in preparing for meetings and reports, minute meetings
• Prepare letters for the Ministry
• Liaise with different department/ daily liaising with the driver

Receptionist/ Consular Assistant في Embassy of Canada
  • الإمارات العربية المتحدة - أبو ظبي
  • مايو 2013 إلى يوليو 2013

• Attending phone calls, take down any messages, forward calls
• Receiving guests
• Liaise with the courier, incoming and outgoing post
• Provide full administrative assistance, cash handling
• Dealing with Canadian Nationals regarding passport, consular queries

Senior Secretary to the Ambassador في Ministry Of Foreign Affairs Netherlands
  • الإمارات العربية المتحدة - أبو ظبي
  • يونيو 2010 إلى أبريل 2013

• Arrangement of appointments, sending out invitations and
reminders
• Bookings of travel, hotels and making LPO’s
• Provide full administrative assistance
• Organize and manage the calendar
• Assist the Ambassador in preparing for meetings and reports
• Perform routine office tasks, receive guests
• Perform other related duties as required

Relocating to the UAE في Relocating to the UAE
  • الإمارات العربية المتحدة - أبو ظبي
  • يناير 2008 إلى مارس 2010

Relocating to the UAE and maternity.

Maternity في Maternity
  • المملكة المتحدة - لندن
  • نوفمبر 2006 إلى ديسمبر 2007

Maternity

Customer Service Representative في Johnsons& Johnsons
  • المملكة المتحدة
  • أغسطس 2006 إلى أكتوبر 2006

Process customer contacts- inbound/ outbound calls/ fax and electronic.
Maintain personal targets as agreed with Team Leader.
Undertake internal and added value initiatives as required.
Support internal customers, Business Consultants and local management.
Contribute to the achievement of the department .

Customer Service & Secretary to the Regional Manager في Herbalife
  • المملكة المتحدة
  • مارس 2005 إلى فبراير 2006

• Carrying out Administration tasks relating to the Sales Order Processing team, including Proof Reading Dutch written materials and Translating Distributor queries to team members
• Assisting Distributors with the Sales Order Cycle and acting as a single point of contact for any queries relating to product, region and pricing inquiries
• Liaising with different internal teams to resolve customer queries such as Accounting, Sales and Delivery teams
• Provide Distributor relations support to advise them of new processes
• Arrangement of appointments, sending out invitations and reminders
• Bookings of travel, hotels and making LPO’s
• Arrangement of appointments, sending out invitations and reminders
• Bookings of travel, hotels and making LPO’s
• Weekly Management reporting
• Organize and manage the calendar
• Assist the manager in preparing for meetings

Executive Secretary في Hema
  • هولندا
  • مارس 2000 إلى سبتمبر 2004

• Serving customers and assisting with general queries
• Ordering of new stock via the in-house distribution centre
• Training new staff and reviewing internal procedures
• Arrangement of appointments, sending out invitations and reminders
• Bookings of travel, hotels and making LPO’s
• Provide full administrative assistance, cash handling
• Organize and manage the calendar
• Liaise with different departments on a daily basis

الخلفية التعليمية

دبلوم,
  • في Ealing Tertiary College
  • يونيو 2005

ESOL English Cambridge Certificate – Passed.

دبلوم, HAVO diploma
  • في Cartesius Lyceum Amsterdam
  • يوليو 2004

HAVO Diploma This is equivalent to a Senior Secondary Education Certificate and covers eight core areas of the syllabus – English, Mathematics, Economics, Dutch, French, History, IT and Art.

Specialties & Skills

MS Office Automation
Administrative Support
Microsoft Office
Customer Service
MS Office

اللغات

الهولندية
متمرّس
الانجليزية
متمرّس
الأوردو
متمرّس
الفرنسية
مبتدئ
الهندية
متمرّس
الالمانية
مبتدئ

التدريب و الشهادات

Sales & Marketing Plan Training (تدريب)
معهد التدريب:
Herbalife
تاريخ الدورة:
August 2005