Rahmathulla K M

Built company from scratch, including hiring/onboarding staff, creating departmental frameworks, and implementing streamlined processes with continuous optimisation. Collaborated on strategic planning programs, serving as key decision-maker for technology and business operations aligned with business goals and IT strategies in partnership with owner for constant success of company.
Selected Achievements:
 Optimised operations, improved facility management, and enhanced client experience by implementing IoT solutions.
 Increased savings/environmental consciousness by executing KNX-based solutions for Digital Water and Electric Meter systems.
 Streamlined processes by leading ITOPS/DEVOPS teams, automating deployment cycles for R&D and production environments.
 Transformed IT department into a business enabler and driving force of digital transformation by establishing IT strategy.
 Lead SAP S4/HANA Cloud (RE-FX, FICO, MM, Fiori front-end) implementation with lean management strategy to reduce OpEX

Optimised future state for business operations by conducting process improvement, gap analysis, and documentation, while integrating SAP Business one & customised inventory system. Implemented, maintained ERP by designing and setting up DB servers, RDS application servers. Achieved successful ERP implementations by providing guidance and handling multiple bottlenecks.
Selected Achievements:
 Minimised business downtime and impact by addressing critical incidents via prioritisation, escalation, and technical expertise.
 Increased clientele by 400% by introducing new business verticals in IT and non-IT offerings.
 Achieved less than 2-hour average resolution time for high priority incidents through expertise in incident management.
 Delivered key IT landscape enhancements; green field data centre builds, servers, desktops, SaaS and educational systems.
 Upgraded servers, integrated DC architecture, and ensured seamless operation of DB servers and RDS application servers.

Led the department for all group companies, serving 5000+ PC users and 18000 staff, achieving full IT infrastructure responsibility. Spearheaded end to end implementation of various complex technologies, such as SAP ERP, MS Azure, Oracle, Salesforce, VMware, Siebel CRM, cybersecurity, Office 365, Java, SaaS, and PaaS, as well as led successful upgrade of the JDEdward ERP system.
Selected Achievements:
 Achieved IT operational excellence by seamlessly integrating new companies that led to increased profitability and efficiency.
 Migrated primary data centre with 100+ servers and 680+ TB of data with less than 24 hours downtime.
 Negotiated with vendors, saving 25% in procurement costs through effective communication and strategic planning.
 Rolled out real-time analytics across departments, reducing losses and improving profitability.
 Promoted the adoption of open-source platforms, resulting in a significant reduction of licensing costs.
 Planned enterprise-wide storage requirements; data backup and recovery planning, ensuring data protection and accessibility.