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Rahul Gaikwad, Specialist - Architecture

Rahul Gaikwad

Specialist - Architecture·LTIMindtree Pvt LTD.

India

Bachelor's degree, Electronics And Communication Engineering

Work experience

Total years of experience: 9 years, 8 months

Specialist - Architecture

November 2024 - Present

LTIMindtree Pvt LTD.

Mumbai, India Hybrid

November 2024 - Present

Serving Notice Period - LWD - 24-07-2026
• Lead the Network Tower: Drive end-to-end network operations, customer
engagement, and executive reporting.
• Migration Expertise: Designed and executed migration plans, analyzing customer
provided data for seamless transitions.
• Architecture & Design: Created high-level and low-level network diagrams using
Microsoft Visio for clarity and precision.
• Major Achievements:
◦ Migrated 25 network sites and 500+ devices (Silver Peak SD-WAN, Cisco
Catalyst, Meraki switches/APs) within 3 months, managing critical downtime
windows.
◦ Configured Silver Peak Orchestrator and Meraki Dashboard from scratch,
hands-on with Catalyst and Meraki switches.
• Cross-Functional Collaboration: Worked with AD, Azure, and Firewall teams to
ensure integrated network and service setups.
• Continuous Development: Led network refresh initiatives, implement new internet
circuits, and managed device upgrades.
• Governance & Compliance:
◦ Maintained OEM license renewals and device inventory.
◦ Updated Visio diagrams and ensured accurate documentation.
• Operational Excellence:
◦ Integrated devices into ScienceLogic for monitoring and ServiceNow for ticket
automation.
◦ Delivered monthly reports, SOPs, and knowledge transfer plans and execution
• Extra Activities:
◦ Support ongoing migration projects with Cato SD-WAN, Meraki, and Extreme
Switches.
◦ Create and update Visio diagrams, HLDs, and runbooks for accurate
documentation.
◦ Participate in migration activities and join daily/weekly progress calls to ensure
smooth execution.

Company industry:
IT Services
Job role:
Engineering

Network Engineer.

January 2021 - November 2024

NTTGlobal Networks.

Mumbai, India Hybrid

January 2021 - November 2024

• Manage and maintain SD-WAN platforms: Silver Peak, Fortinet, and Cisco Viptela.
• Monitor network health and troubleshoot issues: reliability, link failures, latency,
jitter, packet loss, and utilization.
• Perform failover testing, traffic shifting, and configuration changes on CE/PE
devices as per requests.
• Validate and onboard new customer sites into operations.
• Handle router IOS tasks: password resets, upgrades, and license installations.
• Provide 24x7 remote monitoring and operational support for global LAN/WAN
environments.
• Deliver L2/L3 incident resolution, change management, and create MOPs for
planned changes.
• Coordinate with telecom providers and vendors to resolve escalated circuit and
hardware/software issues.
• Plan and execute network device upgrades and lifecycle management.
• Act as SME and SPOC for key network products; contribute technical insights for
service review reports.
• Support NOC operations and additional tasks aligned with business needs.

Company industry:
Management Consulting

Network Engineer.

January 2021 - January 2021

Global Cloud Exchange.

Mumbai, India

January 2021 - January 2021

• Remotely manage and monitor network operations for global clients.
• Handle premium customers, ensuring top-tier service and quick issue resolution.
• Communicate effectively with customers and vendors to troubleshoot and resolve
network problems.
• Provide 24x7 NOC support for large-scale, distributed LAN/WAN environments.

Company industry:
Telecommunications

Senior Analyst.

January 2019 - January 2021

In2IT Technologies Pvt. Ltd.

Delhi, India

January 2019 - January 2021

• Drive service delivery operations for South Africas leading ISP - Liquid Telecom.
• Lead Planning & Provisioning team, ensuring accurate execution of customer
solutions and SLAs.
• Design and optimize network solutions (Broadband, IP Transit, L2/L3 VPN, SD
WAN, Cloud Connect) and manage transitions to SD-WAN.
• Conduct solution review meetings, interpret HLD/LLD, and ensure flawless
planning and execution.
• Oversee service configuration, testing, and troubleshooting for operational
continuity.
• Implement process improvements in OSS/BSS systems; set new workflows and
lead POCs for emerging products.
• Mentor and guide team members, monitor performance, and resolve escalations
with strategic solutions.
• Design ISP network in Cramer, working with Cisco ASR 9k, ASR 920, ME 3400,
and Juniper devices.
• Deliver operational excellence during onsite assignments, setting up processes and
managing high-pressure delivery.
• Successfully managed onsite operations for 6 months, setting up processes and
handling high-pressure service delivery.

Company industry:
IT Services

Junior Customer Service Executive

January 2018 - January 2019

TATA Communications Ltd (VSNL)

Pune, India

January 2018 - January 2019

• Provision B2B/B2C services (Broadband, Internet, L2/L3 VPN, VPLS) per customer
specific solutions and SLAs.
• Orchestrate delivery with Solution, Engineering, SDM, and Field teams to ensure
smooth, accurate provisioning.
• Design & allocate: private/public IP pools, ports, VLANs, circuits; check/assign
bandwidth and required devices.
• Create BOMs for new equipment; ensure readiness for service activation.
• Validate in Cramer & network; trace and resolve mismatches between inventory
and live network.
• Operate provisioning tools: Cramer v8, BPM, Salesforce, BBPM, Web Portal,
360/POS for enterprise, retail, and internal orders.

Company industry:
Telecommunications

Associate Engineer

October 2016 - January 2018

TATA Communications Ltd (VSNL)

Pune, India

October 2016 - January 2018

& Responsibilities:
• Feasibility & Planning
◦ Own order entry/management; align solutions with Tata ILL & GVPN offerings.
◦ Close tasks to SLA, lead calls with Sales, Solution Architects, Engineering; handle
high-severity escalations.
◦ Present PoP resource availability; maintain feasibility vs. provisioned tracker.
◦ Validate IP-side feasibility across AS4755 ↔ AS6453 interconnects.
• Network Changes & Corrections
◦ Drive ALU (Alcatel-Lucent) migrations and switch replacements.
◦ Correct LAG, VLAN, IP bearers; build end-to-end CLR to the CPE.
◦ Create/associate IP addresses, execute service terminations.
◦ Perform IOR/EOR: build core, allocate ports, IPs, VLANs.
• Tools & Systems (Hands-on)
◦ Cramer v8/v10: design IP circuits (L3/L2 VPN, ILL, backbone, international).
◦ Salesforce: manage opportunities, solutions, and feasibility closure.
◦ Metasolv 6, CBOSS, BPM, Viznet, TACACS (PuTTY): enterprise/retail/internal
order & inventory management.

Company industry:
Telecommunications

Education

University of Pune

January 2016

January 2016

Bachelor's degree, Electronics And Communication Engineering

India

Maharashtra state Board

January 2010

January 2010

High school or equivalent, Science

India

Maharashtra state Board

January 2007

January 2007

High school or equivalent, Applied Mathematics

India

Skills

Network Troubleshooting
Intermediate
Network Troubleshooting
Intermediate
CCNA
Expert
CCNA
Expert
Network Design
Intermediate
Network Design
Intermediate
CCNP
Expert
CCNP
Expert
Routing and Switching
Expert
Routing and Switching
Expert
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
COMPLIANCE TESTING
Intermediate
COMPLIANCE TESTING
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
NETWORK ENGINEERING
Intermediate
NETWORK ENGINEERING
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate

Languages

English

Expert

Hindi

Expert

Marathi

Beginner

Training and Certifications

Certifications
The SD-WAN Mastery - Self – Paced Training
SD-WAN - SILVER PEAK – SPSP, SPSX.
CISCO ENCOR (350-401)
Implementing Cisco Enterprise Network Core Technologies
Cisco
May 2020
Show credentials
Aruba accredited SD-WAN Expert
HPE
Jun 2024

Hobbies and interests

to learn new evolving technologies.
Traveling,
Reading,
Play Chess