RAHUL RADHAKRISHNAN

 Marketing and promoting international medical tourism & domestic holidays to UAE.  Marketing the services of Thumbay hospital ( JCI accredited) to international patients  Responding to online as well as telephone enquiries regarding treatment  Educating the potential patients on services and treatments  Creating awareness among the international patients through social media, online marketing programs, websites and promotional materials to generate interest  Visit local hotels, tour operators, airlines popular among tourist to encourage treatment packages along with tourism  Maintain business relationship with doctors, hospitals, pharmacists, nursing homes and diagnostic centers to refer prospective medical tourists looking for affordable treatment  Speak to international insurance and assistance companies to tie up with their clients and offer economic treatment whilst they visit the country  Meet and greet international patients and escort them whilst in the hospital and under our care  Organize and coordinate patients pick and drop off from airport and hotels in accordance to meet their appointment times at the hospital  Manage the international patients and provide excellent customer services which results in more word of mouth patient referrals.

+ Handling in-bound tourism traffic to UAE & Oman
+ Managing smooth operations of the passenger cruise calls to UAE. Worked for major cruise lines
+ Mainly focused on Port operation services. (Port Rashid, Mina Zayed and khorfakkan)
+ Responsible for driver and Guide allocation, dispatch and coordination during the cruise call.
+ Handling inquiries and requirements of cruise lines, ship agents and various Govt: Departments
+ Process Hotel reservation and additional services with the help of B2B
+ Communication with local and international clients, service providers and stake holders
+ Maintain successful relationships with relevant external stakeholders
+ Handling turn around services of passenger cruises.
+ Obtain cruise passenger statistics from each cruise liner/ port agents.
+ Independently handle all reservation requests from overseas operators which were assigned to me
+ Key FIT reservation accounts are - Viator, GetYourGuide, Alan Corporation and Ceetiz
+ Arranging additional services (Meet & Assist on arrival, transfers, tours and excursions)
+ Arranging visas for guest and updating tours operators on special offers.
+ Ensure materialization of each and every request.

+ Meet sales goals and objectives assigned by Sales Manager
+ Strategic Consulting, including business plan & sales strategy development
+ Listening to customer requirements and responsible to close the sale
+ Maintaining and developing relationships with existing customers in person and emails
+ Arranging meetings with potential customers to prospect for new business
+ Recording and summarizing of sales details
+ gaining a clear understanding of customers' businesses and requirements
+ Prepare action plans and schedules to achieve targets
+ Prepare presentations, proposals, and sales contracts